turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Keeping it simple
on March 14, 2014
Posted by: 3WiseMonkeys
from Virginia Beach, VA
I've used Turbo Tax for years. It's very user friendly. If there are any additional tax forms I need they are right there.
What's great about it: simple to use. help is right there.
What's not so great: Pricey compared to other programs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fastest way to refund
on March 14, 2014
Posted by: Rick72
from Manalapan, NJ
The greatest feature of TurboTax is the ability to import information about my investments. Without this feature it would be impossible for me to do my own taxes.
What's great about it: Importing data from financial instutions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
IRA Difficulties
on March 14, 2014
Posted by: 1andonly
from Loveland, CO
The data entry process went quite smoothly. Going back over entries to make corrections went smoothly as well except for the IRA distribution. This process needs improvement as I spent as much time on trying to make corrections as I did on the whole data entry process for the entire tax return.
What's great about it: Able to enter IRA distribution easily.
What's not so great: Unable to change IRA cost basis. Difficult to get to the screen where wrong cost basis was entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
10 out of TENnessee
on March 14, 2014
Posted by: CT2Tennin2012
from Nashville, Tennessee
Overall, another excellent revision to a tried and true software program! The program is super easy to navigate. Being able to go back and forth to see how certain things change the return is great. Because I didn't "restart" the program, from the point when I started my return, at the end I had to check for updates. Initially I thought that it would cause a problem with my return, but in the end it didn't.
What's great about it: Super easy to navigate back and forth through the different topics
What's not so great: Getting updates was not initially intuitive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Had to do, no refund :(
on March 14, 2014
Posted by: GinaT55
from Denver, CO
This tool is awesome! It guides me from start to finish.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
on March 14, 2014
Posted by: Dfornstr
from Pine Bluffs, Wyo
Older versions showed you better how to do your taxes, the pop ups to find business code didn't work and in general the product is less and less useful
What's not so great: For a simple return too complicated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
tweaks, but great program
on March 14, 2014
Posted by: suzq1010
from michigan
when working on returns, i come and go on different days, times...i also go back when i need to update info. if i do this several duplicate forms were made which i had to go back and delete because they were not needed and duplicated so i could not file my return.
What's great about it: efile, all forms there for u
What's not so great: if you choose to try deduction, restart later, it creates multiple forms you don't need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Worlds Greatest Tax Software, Thanks Turbo Tax!!!
on March 14, 2014
Posted by: Jacqie62
from Charleston, South Carolina
Turbo Tax is a no worries tax software. You know that your taxes will be correct. If you can read you can do it, its as simple as that.
What's great about it: I dont have to worry about missing deductions or credits. No math errors to worry about.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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