Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 13, 2014
Posted by: kldudkik
Oce you say "No, to the "Create a Turbo Tax account, it still asks questions. You should go directly to take the credit card information instead of asking other details.
Con: UNRELIABLE - kept LOSING DATA - it kept "forgetting" values every time I went back to the same interview point (i.e. I entered them once, moved on, went back to a previous point in the interview, and the values were GONE - REPEATEDLY - what would happen if I forgot to re-enter something I had already entered? Intuit would be LIABLE).
So it took longer to go through the interview than TaxCut. TaxCut was 100% reliable.
It didn't let me pay some points in current year, and amortize the others (on a re-fi for home improvement).
Charitable donations: it didn't ask for the address when I entered the value, when I already had the information out!! Poor flow design.
It asked for property tax, so I put in car taxes (considered personal property in many states), then asked for it AGAIN later in Deductions!
1099-G: it didn't require for state or state ID# (10a/b)
What's great about it: Better handling of K-1
What's not so great: Loses data
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I'm always impressed with Turbo Tax because it's like having a tax consultant and an accountant helping you step by step through the tax forms. I especially like the way Turbo Tax helps guide me through the tax laws, pointing out changes, options available, and then recommends the best solutions for my specific tax situation. I also appreciate how Turbo Tax helps me plan for next year. And it's awesome how Turbo Tax saves information from previous years and transfers all that information over for next year! Beautiful!!! Thank you Turbo Tax! I'll always rely on Turbo Tax to get my taxes done right!!! LP
What's great about it: Turbo Tax helps ensure all income and deuctions are added into the proper forms!
What's not so great: Sometimes when trying to enter updates Turbo Tax tries to make you keep re-entering a whole section.
There's nothing like Turbo Tax, it's magical, like stars rolling arround my computer and whamo it's complete. I have enjoyed using Turbo Tax for years and I will continue using it until my heavenly father calls me home. My gratitude to Turbo staff for a quality and valuable software.
What's great about it: Turbo Tax is like having someone next to me thru the process
What's not so great: No credit for buying the software
I didn't have much money this last year, so there was little to have to be concerned with when filling out these forms. The directions are clear and easy to understand.
What's great about it: The time spent was adding up figures, so that they could go into the right categories.