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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
1099-Misc
on March 15, 2014
Posted by: AnnPatrice
from Cheyenne, WY
Our broker reported some fees on the 1099-Misc. Turbo Tax wanted to enter this as earned income on the Schedule C causing the self-employment taxes to be deducted. After much fiddling with the "other, other, other", I was finally able to get the 1099-Misc to be correct. But it took me several hours involving calls to my broker, Turbo Tax help and Turbo Tax online to get it right.
What's great about it: Turbo Tax does the form
What's not so great: Very difficult to find the correct block for the amounts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So simple
on March 15, 2014
Posted by: senya
from Texas
It was so simple to use TurboTax that I will always use this means to file from now on.
What's great about it: TurboTax rocks
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's The Only Way!
on March 15, 2014
Posted by: SanDiegoDi
from San Diego, CA
The more complicated your financial life gets, the more you'll appreciate having TurboTax.
What's great about it: Makes doing taxes so much easier!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for many years
on March 15, 2014
Posted by: Glennmac
from Trenton NJ
Easy to use. Like the inport feature
What's great about it: easy step by step
What's not so great: cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Faster
on March 15, 2014
Posted by: NMS2
from Detroit, MI
It wasn't as bad as I thought but more easier explanations would have helped even more.
What's great about it: It wasn't as bad as I thought
What's not so great: Some items hard to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on March 15, 2014
Posted by: Jdelllaw
from Port St Lucie FL
Turbo Tax for this year is better than last year. Easy to understand and the price is reasonable
What's great about it: Easy to understand
What's not so great: had to go back several times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo-Tax 2014
on March 15, 2014
Posted by: TTaxUser2014
from Austin, Texas
I've been using Turbo_tax for over 10 years now.
Although sometimes the questions that are asked are sometimes ambiguous, over the years Turbo_tax has improved.
If you own a business and use QuickBooks, your QB tax transactions can be imported into Tubo-Tax saving you a lot of time.
What's great about it: Faster than Pen & Paper
What's not so great: Didn't remember vehicle commuter mileage entered after going back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Let's Step it Up, Intuit
on March 15, 2014
Posted by: DaveF999
from Boston, MA
I've been using TurboTax for 10+ years, so it's a given that I'm giving it 3 stars or better. And for many years TurboTax made doing my taxes much less painful than it otherwise would be (though some tax pain just cannot be removed!)
However this year I have two main issues with TurboTax. The first is that required federal forms did not become available until late February. Ideally I'd have my return completed and refund requested in early Feb, so this was holding me back several weeks. In addition, I had to keep checking back to find out whether the forms were ready -- not a great weekend activity.
The second beef is something Intuit can easily fix. That is the slowness of the app. My computer is not getting faster, and the federal tax forms are not getting much, much longer. But TurboTax is getting much slower on the same computer. Intuit -- please take some time to make the app smaller and faster.
What's great about it: completeness, covers so many tax forms
What's not so great: final forms not ready until late Feb, slow to load and run
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com