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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Faster
on March 15, 2014
Posted by: NMS2
from Detroit, MI
It wasn't as bad as I thought but more easier explanations would have helped even more.
What's great about it: It wasn't as bad as I thought
What's not so great: Some items hard to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on March 15, 2014
Posted by: Jdelllaw
from Port St Lucie FL
Turbo Tax for this year is better than last year. Easy to understand and the price is reasonable
What's great about it: Easy to understand
What's not so great: had to go back several times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo-Tax 2014
on March 15, 2014
Posted by: TTaxUser2014
from Austin, Texas
I've been using Turbo_tax for over 10 years now.
Although sometimes the questions that are asked are sometimes ambiguous, over the years Turbo_tax has improved.
If you own a business and use QuickBooks, your QB tax transactions can be imported into Tubo-Tax saving you a lot of time.
What's great about it: Faster than Pen & Paper
What's not so great: Didn't remember vehicle commuter mileage entered after going back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Let's Step it Up, Intuit
on March 15, 2014
Posted by: DaveF999
from Boston, MA
I've been using TurboTax for 10+ years, so it's a given that I'm giving it 3 stars or better. And for many years TurboTax made doing my taxes much less painful than it otherwise would be (though some tax pain just cannot be removed!)
However this year I have two main issues with TurboTax. The first is that required federal forms did not become available until late February. Ideally I'd have my return completed and refund requested in early Feb, so this was holding me back several weeks. In addition, I had to keep checking back to find out whether the forms were ready -- not a great weekend activity.
The second beef is something Intuit can easily fix. That is the slowness of the app. My computer is not getting faster, and the federal tax forms are not getting much, much longer. But TurboTax is getting much slower on the same computer. Intuit -- please take some time to make the app smaller and faster.
What's great about it: completeness, covers so many tax forms
What's not so great: final forms not ready until late Feb, slow to load and run
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I used Turbo Tax
on March 15, 2014
Posted by: Judy6
from Vestal, NY
We did make it however. Easier than doing it all by hand. I like getting email confirmation.
What's great about it: The questions, the logical order you put things,
What's not so great: Having to scroll through over and over again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
outstanding job
on March 15, 2014
Posted by: rosswil
from Florida
I used to prepare tax returns professionally. TurboTax is equal to the very expensive tax systems I used to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not so scary business taxes worried for nothing
on March 15, 2014
Posted by: ChrissyCS
from Bradenton, FL
Wish you had more examples. i.e. if a couple earns $ and has a child in college it would best best if they did______ and so on. Just some insight of examples.
What's great about it: First time doing taxes for my business was easier then I anticpated
What's not so great: Still apprehensive about answering the questions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complex made simple
on March 15, 2014
Posted by: Optimist1
from East Central CT
Each year filing can get more cumbersome and tedious and we really rebelled against going to the fee for services tax preparers. Gone to Turbo Tax - it takes the trepidation out of the process!
What's great about it: Software is more intuitive year to year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com