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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy gliding through business
on March 15, 2014
Posted by: Exec
from Oklahoma City, OK
What a relief to use turbo tax. in past I reviewed IRS forms and publications to maximize business/personal deduction. Turbo Tax made it easy going with their format.
What's great about it: easy to review and correct entries
What's not so great: couldn't easily navigate support web page for help and support phone when locked out of my account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Gets a little worse each year
on March 15, 2014
Posted by: grant408
from San Jose, CA
Every tax return I have ever filed is with Turbo Tax! So Clearly I like the program. BUT it is the attention to detail that is getting worse.
For example, how come when you are importing from your brokerage house, the import button is Just off the screen and requires you to scroll? There is TONs of employ space. They could have laid out the screen better. Or on the same screen, with Schwab (Very common) the account number is cut off to you can't tall which account is which. You have to hit details for each one. Again, TONs of extra space on the line to show these details. And while we are at, "eTrade" can't be found...Because according to Turbo Tax is it "e*Trade". Google, Bing, Yahoo and even eTrade thing that "eTrade" is good too! So that was Just one screen. Many, many screens have minor UI design issues like these. Basically the product is deteriorating year over year.
So my advise...Make usability of this product important, not just the accuracy.
What's great about it: Easy to purchase and my taxes are done Right!
What's not so great: The UI gets worse and worse, harder and hard to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Again???
on March 15, 2014
Posted by: Invictus2
from Illinois
Using this product year after year is so easy. Data is imported with an opportunity to correct changed information. Each year it seems to get better and better.
What's great about it: Easy, good explanations, complete
What's not so great: cost
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wouldn't do my taxes any other way!
on March 15, 2014
Posted by: MargoK
from Monticello, MN
I wouldn't do my taxes any other way. I have been using Turbo Tax for years and I still appreciate the way the step by step guide asks me questions so I don't forget anything! Love the transfer from year to year too.
I do my daighter's taxes that way too. I look forward to the day I can hand her a flash drive and say..you're on your own and everything you need is right here!
What's great about it: Step by step guide
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund Done
on March 15, 2014
Posted by: ddr83
from Indiana
love the program but this year didn't get the update alert when signing on like last year. was 1/3 of way through before I noticed the update to the side. prefer it to flag each time I open program so I know I have latest updates in place.
What's great about it: it guides you through all the deductions
What's not so great: update feature
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home & Business
on March 15, 2014
Posted by: Gene8462
from Kerrville Tx
I have used Turbo Tax for several years and it is easier each year. A very affordable way to do my home business and family taxes with complete confidence.
What's great about it: Easy. Through and confident it is correct
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on March 15, 2014
Posted by: HowieLH
from Broadlands, VA
Jeanette in New Mexico assured my success. I had trouble with the online Home and Business application and she wouldn't hang up until I had everything I needed.
Jeanette should be rewarded for going the extra mile to not only ensure I would be successful and satisfied, but to guarantee that I would come back to the Turbo Tax family again next year.
Thank YOU Jeanette!!
What's great about it: I had some trouble with the online Home & Business product. I spoke with Jeanette in New Mexico and she fixed ALL!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on March 15, 2014
Posted by: DCJoe
from Edmond OK
Overall I would say 5 stars. I used Turbo tax for the last 20 years or so and I find it great and easy to use. More details of rental property and allowable exceptions should be provided. Also a little more explanations on the alt min tax. why cant the program pull data from last years return when the return is on the same computer. It asked me to supply some info that I thought it should have been able to pull.
What's great about it: The step by step method is great.
What's not so great: Alt Min Tax is still confusing and some details regarding rental property and deduction explanations
Written by a customer while visiting turbotax.intuit.com