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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2013
on March 15, 2014
Posted by: indigo1173
from Michigan
Pleased with everything except the fact when I was getting started 2013 turbo tax would not recognize my 2012 return even though it was done with turbo tax on-line and saved on my laptop as a PDF. Even when I selected browse and manually selected the 2012 file, turbo tax kept stating that it didn't recognize it, which was very frustrating way to start! Other than that,love the program.
What's great about it: almost everything
What's not so great: wouldn't transfer 2012 info!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful! I've been using Turbo Tax for years
on March 15, 2014
Posted by: LuMarks
from Lexington, Kentucky
I've used T Tax for almost 20 years, maybe more hum,. anyway I wouldn't use anything else. I've helped people that were using other programs. I understand why they were having problems, it was the program not them. They are now true believers in Turbo Tax.
What's great about it: Easy and accurate.
What's not so great: Didn't notify me of efile error soon enough. Still fixed without much trouble by backing up and removing a form.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on March 15, 2014
Posted by: Gnhoj
from Reno, Nevada
Been using turbo tax for ten years and come back year after year beacuse its so easy to use
What's great about it: so easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on March 15, 2014
Posted by: Haileybunbun
from Lake Hopatcong, NJ
Excellent service as usual. Wonder if it can guide to specific website for some detailed information...
What's great about it: Clear guidance & friendly interface
What's not so great: Wants more help with depreciation recapture
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
:)
on March 15, 2014
Posted by: raeann516
from Vidor, TX
I like that it takes me through the process step by step.
What's great about it: Step by step instructions
What's not so great: I can't think of any complaints..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MISSING RMD REQUEST
on March 15, 2014
Posted by: CDCRW
from Iola, Texas
My birthdate was entered correctly as 11/29/1939 however, TurboTax "reminded me" that I am "approaching" retirement age and then should make my RMD - well I am already 74 years old and have used TurboTax for years in the past. Please correct this calculation for your next issue or provide an update.
Thank you
Thank you
What's great about it: Very good response / solution to my questions on the phone
What's not so great: Turbo\Tax does not compute my age correctly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: khakis
from Salinas
I have 2 retirement accounts, my wife has one plus wages. We also have a small business. This year I inherited some money which had been drawing interest. Nevertheless filing with Turbotax was quick and easily understandable. In fact, if I had been a little neater with recordkeeping I could probably have done the whole thing in4 hours.
What's not so great: the requirement to put a unique nickname on this thing is a pain in the butt. One more try and I'll quit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needed more filing info
on March 15, 2014
Posted by: Boogey
from Huntsville, AL
I did the easy family members first and e-filed them. The harder ones I had to print off to file.
What's great about it: Able to catch all deductions
What's not so great: Did not notify me that all I got was 5 e-files
Written by a customer while visiting turbotax.intuit.com