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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good, but Could be Better
on March 15, 2014
Posted by: Jotomagee
from Tucson AZ
I've been using TurboTax for years. The first few years showed many improvements, but the last few have shown few if any basic changes. What I would enjoy seeing most is a Google-like response to entires that reads something like, do you mean...? I forgot a decimal point that would up showing me owing more federal tax than my income. This was an obvious error, but I wasn't able to correct it until the review stage and then it took some detective work to find it.
PS: My nickname is only three letters.
PS: My nickname is only three letters.
What's great about it: Clear instructions
What's not so great: Obvious errors not caught until end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thankful for Turbo Tax
on March 15, 2014
Posted by: Paralyn13
from Minneapolis, MN
I recommend Turbo Tax to anyone who asks me. It's user friendly, convenient, and the helpful hints are easy to understand.
What's great about it: Helpful hints saved tax dollars
What's not so great: had to go through the business income part
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as good as it used to be
on March 15, 2014
Posted by: turbotaxjustok
Turbotax used to be much better for filing returns. The number of schedules and worksheets printed made it easy to validate your output. This year, they seem to have limited what prints, making it a real challenge to validate your return. I'll likely steer away next year.
What's great about it: Still easy to get through the process
What's not so great: Worksheets to check your return are inadequate
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First year as a small business
on March 15, 2014
Posted by: 0d8282
from Tucson
I have used TurboTax Individual for 22 years and this is my first year using TurboTax Business. I started my own business this year and did not want to use an Accountant to do my taxes. I was able to do my business taxes without an accountant.
Since it was my first time with TurboTax Business, it took longer than expected. This was mainly due to me not understanding what all the options were for putting money away for retirement for a small business. TurboTax Business had all of the retirement options to select in the software; however, I should have planned earlier as to what option was best for me.
Overall, I was very pleased with TurboTax and will use TurboTax Business next year.
What's great about it: Organizes business revenue and expenses in meaningful way. Also, the software allows me to save diferent tax scenarios.
What's not so great: Retirement options - 401k, SEP, Pension, etc... too complex to know best option.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013
on March 15, 2014
Posted by: indigo1173
from Michigan
Pleased with everything except the fact when I was getting started 2013 turbo tax would not recognize my 2012 return even though it was done with turbo tax on-line and saved on my laptop as a PDF. Even when I selected browse and manually selected the 2012 file, turbo tax kept stating that it didn't recognize it, which was very frustrating way to start! Other than that,love the program.
What's great about it: almost everything
What's not so great: wouldn't transfer 2012 info!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful! I've been using Turbo Tax for years
on March 15, 2014
Posted by: LuMarks
from Lexington, Kentucky
I've used T Tax for almost 20 years, maybe more hum,. anyway I wouldn't use anything else. I've helped people that were using other programs. I understand why they were having problems, it was the program not them. They are now true believers in Turbo Tax.
What's great about it: Easy and accurate.
What's not so great: Didn't notify me of efile error soon enough. Still fixed without much trouble by backing up and removing a form.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on March 15, 2014
Posted by: Gnhoj
from Reno, Nevada
Been using turbo tax for ten years and come back year after year beacuse its so easy to use
What's great about it: so easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on March 15, 2014
Posted by: Haileybunbun
from Lake Hopatcong, NJ
Excellent service as usual. Wonder if it can guide to specific website for some detailed information...
What's great about it: Clear guidance & friendly interface
What's not so great: Wants more help with depreciation recapture
Written by a customer while visiting turbotax.intuit.com