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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
My Savior
on March 16, 2014
Posted by: DOCMLS
from WI
I faithfully use TurboTax every year. Without it I don't know what I would do. I still get a little confused on some areas, i.e., tuition payment, scholarships, etc., but I manage.
What's great about it: Easy to use!
What's not so great: Although improving in explaining terminology for laymen, there is still room for growth.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbo
on March 16, 2014
Posted by: TerryTurbo
from Twin Cities, MN
Over the past six years, I keep learning a great deal using Turbo tax. The questions guide me though the details in a reasonable fashion. The only part that I do not have down is getting all the documentation together before I start Turbo tax. However, with the internet I can usually find W-2 etc forms quickly. This access speeds up my experience.
The ease of use is the strongest feature of Turbo tax. I have had occasional problems getting though some of the edits, but it is usually because I did not understand some item.
Thank you for an enjoyable experience. The price is reasonable. If there was a checklist of forms or documents, I might do better.
What's great about it: clear, concise, and helpful
What's not so great: needs checklist for documents needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistently great
on March 16, 2014
Posted by: RetiredArmydoc
from Carlisle, PA
I have used this program for many years and enjoy the continuity of approach, simplicity and clarity of its approach. It almost makes the process of paying my taxes palatable!
What's great about it: Consitent format and simplicity every year
What's not so great: Still pay too much to the Government!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 16, 2014
Posted by: CHRISTIE99999
from HUNTSVILLE, AL
I WILL DEFINITELY USE THIS AGAIN NEXT YEAR
What's great about it: EASY TO USE
What's not so great: PRICES VARY FROM STORE TO STORE BY UP TO $30
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth
on March 16, 2014
Posted by: kermitdphrog1
from Lancaster, PA
This is my sixth year of doing my taxes with Turbotax on this computer, but my first one filing self-employed. Turbotax walked me through the income and allowable deductions with ease. I didn't have to worry about what I could and could not include, everything was well explained. I will continue using Turbotax in the future.
What's great about it: walked through the business portions with ease (my first business filing) very easy like every year I have used turbotax
What's not so great: additional cost to e-file state return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 16, 2014
Posted by: Geschaaf
from Bloomington MN
I do like like how turbotax tries so hard to get the user to pay the efile fee for state taxes. This should be included in cost. Also program problems that prevent me from using federal efile claim employer state ID number is incorrect when it fact it is correct.Because of this defect I had to print out my federal taxes and mail. I can see by all questions submitted to turbotax that many other people had the same problem. After three years of using turbotax I will not buy it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Handy
on March 16, 2014
Posted by: Erico77
from Lenexa, KS
Some of the steps are not transparent. This made completing the Missouri tax form much more understandable.
What's great about it: Q&A approach, ability to access other files
What's not so great: lot of data entry for 1099s
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 16, 2014
Posted by: oysterman
from va
actually a simple, easy method to file taxes, well done
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com