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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Overall more difficult to navigate than before
on March 15, 2014
Posted by: chuckayres3
from Mount Dora, FL
Navigating the system when I am able to understand the questions & have the data to input is very good. However, when & needed more information to determine what to enter, I found it difficult to find the "right tab" to get to the info I needed. I found the "Q Bar" which showed "online user questions & some type of answer was NOT helpful at all. Last year's program seem much better for me.
What's great about it: Good questions & easy to input results
What's not so great: Difficult to find answers when I'm not sure what is required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: Hawkin54
from NE Colorado
I don't even remember how many years I have been filing with turbotax. Years ago I consulted with a friend who did tax prep about turbotax, he told me that it was every bit as good as the professional program that he used.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 15, 2014
Posted by: eddiepolo
from new jersey
It's a joy to use turbotax.
Although I am an accountant, the software makes life easier for me. I could create my own form as I did 20 plus years ago, but turbotax makes things easier these days.
Although I am an accountant, the software makes life easier for me. I could create my own form as I did 20 plus years ago, but turbotax makes things easier these days.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 16, 2014
Posted by: asortiz
It was awesome and a great experiance do it yourself. Don't go and have it done save money with turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Savior
on March 16, 2014
Posted by: DOCMLS
from WI
I faithfully use TurboTax every year. Without it I don't know what I would do. I still get a little confused on some areas, i.e., tuition payment, scholarships, etc., but I manage.
What's great about it: Easy to use!
What's not so great: Although improving in explaining terminology for laymen, there is still room for growth.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbo
on March 16, 2014
Posted by: TerryTurbo
from Twin Cities, MN
Over the past six years, I keep learning a great deal using Turbo tax. The questions guide me though the details in a reasonable fashion. The only part that I do not have down is getting all the documentation together before I start Turbo tax. However, with the internet I can usually find W-2 etc forms quickly. This access speeds up my experience.
The ease of use is the strongest feature of Turbo tax. I have had occasional problems getting though some of the edits, but it is usually because I did not understand some item.
Thank you for an enjoyable experience. The price is reasonable. If there was a checklist of forms or documents, I might do better.
What's great about it: clear, concise, and helpful
What's not so great: needs checklist for documents needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistently great
on March 16, 2014
Posted by: RetiredArmydoc
from Carlisle, PA
I have used this program for many years and enjoy the continuity of approach, simplicity and clarity of its approach. It almost makes the process of paying my taxes palatable!
What's great about it: Consitent format and simplicity every year
What's not so great: Still pay too much to the Government!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 16, 2014
Posted by: CHRISTIE99999
from HUNTSVILLE, AL
I WILL DEFINITELY USE THIS AGAIN NEXT YEAR
What's great about it: EASY TO USE
What's not so great: PRICES VARY FROM STORE TO STORE BY UP TO $30
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com