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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great tax tool!
on March 16, 2014
Posted by: Dave056
from Atlanta, Ga.
I have been using TurboTax for decades now. I would never do my taxes without this software. I have only been audited once and that was because of a mistake I made concerning some stocks that I sold. When I did get audited the audit protection helped me get right with the IRS in the best way possible.
I am a fan of TurboTax and would urge everyone to use this software.
What's great about it: Guided through the process; fast; easy to understand; easy to use.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 16, 2014
Posted by: Evadb
from New Orleans, Louisiana
I've used Turbo Tax for over ten years. This year was very disappointing. First, my filing was delayed a couple of weeks due to "a transient server" issue which told me forms were not available when in fact they were. Second, when I submitted my returns for efiling it stopped at the validation step and said it could not file because TurboTax needed additional updates. There were no updates available. I had to do some research on the internet to find potential "work arounds". Finally restarting my Mac and reopening TurboTax allowed me to file electronically.
Very disappointing this year!!
Very disappointing this year!!
What's great about it: easy to file federal and state
What's not so great: Delayed filing due to "transient sever" issue saying forms were not ready.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
HAVE USED TURBO TAX FOR YEARS, USE TO LOVE IT
on March 16, 2014
Posted by: Kathy959
from FL
I made a mistake on business use of car. TT generated a form which I was never able to correct or remove, resulting in my inability to e-file my return for the first time in 7 years.
Bummed
Bummed
What's great about it: WALKS YOU THROUGH EACH AREA
What's not so great: DIFFICULT OR IMPOSSIBLE TO CORRECT MISTAKES
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome as always! Another easy return!
on March 16, 2014
Posted by: MKOWENS
from Georgia
I have been using Turbo Tax for over 15 years and each year the software continues to improve! I would not use any other tax software.
What's great about it: Ease of use, thorough review,
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on March 16, 2014
Posted by: weezzy
from Rutland, VT
Turbotax is very easy and affordable.
What's great about it: Get it done from home
What's not so great: Paying amount owed!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy
on March 16, 2014
Posted by: JohnCMagic
from Marana AZ
Great process, been using turbo tax for almost 10 years now, easy and great to be able to know my taxes are done professionally and complete.
What's great about it: Easy and fast
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax
on March 16, 2014
Posted by: choate48
from Lafayette, LA
Always enjoy the easy filling out the return
What's great about it: EXCELLENT
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 16, 2014
Posted by: Dragonfly62
from Flippin, AR
This program took the mystery out of taxes! Walked me through every step and even made me go back if I left something off.
Very user friendly!
What's great about it: Walked me through every step
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com