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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 16, 2014
Posted by: FRIENDLYMOM
from LAND O LAKES, FL
SINCE 2005, I HAVE BEEN USING TURBO TAX. PRIOR TO THAT I WAS PAYING ACCOUNTANTS. TURBO TAX IS STRAIGHT FORWARD EASY. I RECOMMEND IT TO ANYONE WANTING TO LEARN HOW TO PREPARE THEIR OWN RETURN AND GET A REFUND WITHOUT PAYING HEFTY FEES.
What's great about it: VERY HELPFUL, EASY TO UNDERSTAND AND STRAIGHT TO THE POINT. NO GUESS WORK OR DICTIONARY REFERENCE NECESSARY
What's not so great: IF YOU'VE ADDED A SIMILAR $$ AMOUNT OR ITEM BY ANOTHER NAME THE SYSTEM DOESN'T FLAG IT FOR COMPARISON
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Short Sale Handled!
on March 16, 2014
Posted by: KCBroker
from Florida
All in all, it was straightforward and easy to use.
What's great about it: Was worried about the debt forgiveness on my short sale. Not a problem using the software.
What's not so great: Like to see the big picture first. Like the explanation links to somewhat overcome this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
vidrineg refund
on March 16, 2014
Posted by: vidrineg
used turbotax for years
every year easier to understand and work in
even with my outdated xp system
every year easier to understand and work in
even with my outdated xp system
G B Vidrine
Louisiana
Louisiana
What's great about it: easy to understand and use
What's not so great: updates take to long to download
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome product
on March 16, 2014
Posted by: Tntlowrider
from Wichita, KS
Great product highly recommend it. will use it again.
What's great about it: easy to use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, fast, simplifies the complicated
on March 16, 2014
Posted by: JimRHardy
from Raleigh, NC
Simplified a number of inputs to forms, help button was actually helpful, help input explanations made things easier to understand
What's great about it: Easy to follow and use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Confusion
on March 16, 2014
Posted by: GB63
from Queens, NY
I've been using Turbo Tax for at least 4 years now and the application of part of my refund to next year's tax has always been difficult or unable to accomplish for me. The help feature has improved and I was able to designate part of my federal refund after finding the "Other Tax Situations" button. I think it would be vastly improved if Turbo would ask the question of application to next year's tax after the refund is calculated as part of a step by step program. I was unsuccessful in finding a way to apply part of my state refund to the following year's tax. There was no "Other Tax Situation" button for the State portion.
Regarding capital gains, the capital gains I reported was taken directly from the 1099-DIV form Line 2a. Although the amount was considered Long Term Capital Gain, Turbo Tax didn't ask me what portion was long term. It reported all of it on Form 1040 line 13 and stated Schedule D wasn't required. I wonder whether Turbo treated it all as short term gain and thereby increased my tax.
What's great about it: imports from prior years and quick calculations
What's not so great: State refund application to next year; capital gain accuracy.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally great, but a few annoying things
on March 16, 2014
Posted by: Eric4eric
from Cali
I like TurboTax a lot. But, the payment portion is unclear and frustrating. Also, the update did not work because it did not restart or tell me to restart after applying the patch. This was extra frustrating because it was at the final step of filing and I did not know if it had filed or what.
What's great about it: Works well. Most of the bugs worked out.
What's not so great: Payment and add-ons are not clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got my taxes done
on March 16, 2014
Posted by: JAWNM
from New Mexico
Turbo Tax is the best way to do taxes!
What's great about it: Was easy to go through the paper.
What's not so great: When doing the fixes It would be nice to see the whole page for reference.
Written by a customer while visiting turbotax.intuit.com