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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy, fast, simplifies the complicated
on March 16, 2014
Posted by: JimRHardy
from Raleigh, NC
Simplified a number of inputs to forms, help button was actually helpful, help input explanations made things easier to understand
What's great about it: Easy to follow and use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Confusion
on March 16, 2014
Posted by: GB63
from Queens, NY
I've been using Turbo Tax for at least 4 years now and the application of part of my refund to next year's tax has always been difficult or unable to accomplish for me. The help feature has improved and I was able to designate part of my federal refund after finding the "Other Tax Situations" button. I think it would be vastly improved if Turbo would ask the question of application to next year's tax after the refund is calculated as part of a step by step program. I was unsuccessful in finding a way to apply part of my state refund to the following year's tax. There was no "Other Tax Situation" button for the State portion.
Regarding capital gains, the capital gains I reported was taken directly from the 1099-DIV form Line 2a. Although the amount was considered Long Term Capital Gain, Turbo Tax didn't ask me what portion was long term. It reported all of it on Form 1040 line 13 and stated Schedule D wasn't required. I wonder whether Turbo treated it all as short term gain and thereby increased my tax.
What's great about it: imports from prior years and quick calculations
What's not so great: State refund application to next year; capital gain accuracy.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally great, but a few annoying things
on March 16, 2014
Posted by: Eric4eric
from Cali
I like TurboTax a lot. But, the payment portion is unclear and frustrating. Also, the update did not work because it did not restart or tell me to restart after applying the patch. This was extra frustrating because it was at the final step of filing and I did not know if it had filed or what.
What's great about it: Works well. Most of the bugs worked out.
What's not so great: Payment and add-ons are not clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got my taxes done
on March 16, 2014
Posted by: JAWNM
from New Mexico
Turbo Tax is the best way to do taxes!
What's great about it: Was easy to go through the paper.
What's not so great: When doing the fixes It would be nice to see the whole page for reference.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy!
on March 16, 2014
Posted by: MTR1
from Memphis, TN area
Been using Turbo Tax for years and love it!
What's great about it: Easy to follow directions
What's not so great: Need a little more details in the Other of Miscellaneous Income Section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great all around program
on March 16, 2014
Posted by: rmrm4innc1
from Arden, NC
My 22yr old daughters used my program to do their taxes for the first time this year. The questions for most of the sections are easy to follow or have helpful explanations that they were able to answer on their own with just a little input from me. (I've been using Turbo Tax for all but 2 of the last 20 years.) The only real complaint I have is about the redundancy of some questions. ex. When filling out for business income, even after answering that there is no business or farm income, we still get questioned about our business or farm. Seems like if we say something didn't exist, the program wouldn't keep asking about it.
Other than that, I have had good results with TT and continue to use it year after year.
Other than that, I have had good results with TT and continue to use it year after year.
What's great about it: easy to follow step by step guide for each section
What's not so great: a little too redundant at times
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 16, 2014
Posted by: Darlee
from Honolulu, HI
It's very confusing. When you have a new rental property the 1st yr. It's very confusing to entered the new property acquiring cost in one place; and when you are on the mortgage financing area, you are asking the same informations you already entered. Data are doubling up, so you are getting inaccurate Schedule E. It is just confusing.
What's not so great: Rental Income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Make it fun
on March 16, 2014
Posted by: jengel007
from Aurora, CO
Love the product. Like how the program asks me for details I can include. I am glad I never have to attend another tax preparation class just to do my taxes...
What's great about it: I don't have to be a tax expert to make my way through my taxes.
What's not so great: Thought purchase included free state e-filing
Written by a customer while visiting turbotax.intuit.com