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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Home and Business
on March 17, 2014
Posted by: cate45
from Fort Pierce, FL
It is very hard to get your move across. Turbo tax was either hard to get the idea. I could not make the move across, my selling and buying a house, my selling of the stock,. It wasn't easy! I know that the IRS is going to get a hold of me and it really is not necessary. And then maybe not!
What's great about it: Because of the years I have used it, it is very easy to use.
What's not so great: This year however, I moved to another state at my doctor's request.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax experience
on March 17, 2014
Posted by: Carolinesman
from Texas
I prepared 5 income tax returns and each one was handled well. Had a bad birthdate in one return and Turbo tax helped me fix that with no effort. I did like the feature wherby you cound check on the status and expected date to receive my refund.
What's great about it: Did four efiles and got excellent results each time.
What's not so great: No complaints
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 17, 2014
Posted by: Phil78
from Houston, Texas
Very helpful to me. I'll be back again next year. I think there is a glitch in the 2013 program. Please see my explanation in the cons section
What's great about it: good organization - easy to follow
What's not so great: I couldn't get the Form 4562 resul.ts to input to Schedule Line 13. 2012 prog. did that but the 2013 prog. did not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wrong Target Audience
on March 17, 2014
Posted by: RoySim
from Ocala, FL
There is far too much verbiage and attention given to maximizing the refund. The refund is only a function of how much money was given to the IRS vs how much money is due the IRS. It's OK to draw excess attention to providing a vehicle that provides accuracy, simplicity and ease, but the purpose of my purchasing TurboTax for many years now is not to "maximize my refund" but to submit an accurate return to the IRS. I really think that your excessive attention to the refund cheapens your product. While I, too, want to minimize my taxes, I purchase TurboTax to legally and accurately do so. I don't need all the extra hype while completing the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to do taxes
on March 17, 2014
Posted by: ckyot
from Surprise, AZ
It would really be nice if there were work sheets available that you could print, these would help you get organized before you start. If you have some tax preparer doing your taxes, they always either send or give you a set to use.
What's great about it: easy step by step directions
What's not so great: no work sheets to help you get organized before you start.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Does It!!
on March 17, 2014
Posted by: SalAlb
from Plymouth, MA
Excellent way for non-accountants to file taxes.
What's great about it: Anyone can do it.
What's not so great: This year I had no problems.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
State tax program needs to be fixed
on March 17, 2014
Posted by: Windsorshad
from Windsor, Connecticut
The state program will not accept 1099R forms when there is a number in line 12 and the is no number in line 10.
What's not so great: I pad to have the state form efiled but error prevents filing had to mail return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filed online
on March 17, 2014
Posted by: MartyjJ
It wasn't until I filed that I realized that Form 8453 would show up. I went and completed this by hand, thinking I wasn't going to get this from TurboTax. This should have been made clear while filling out the return that Form 8453 would show up when during the online filing process. Also, it's hard to go back to the forms after the return is completed. I would like to go back to any input area based on what 's shown on the final return.
What's great about it: No postage or trip to post office
Written by a customer while visiting turbotax.intuit.com