turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
13th year in a row
on March 17, 2014
Posted by: cware
from DC
Easy to use, thought of everything including the Refund App
What's great about it: Year to year comparisons help minimize errors
What's not so great: What if Worksheet hard to find
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Ragus Tax Return
on March 17, 2014
Posted by: Ragus
from Los Angeles, CA
Have been using Turbo for many years and always have been able to complete without any problems. 2014 was the easiest to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT EXPERIENCE!
on March 17, 2014
Posted by: NISKA
from ALASKA
TURBO TAX WAS EASY TO FOLLOW IN EVERY SECTION. IT TOOK LESS TIME THAN THE USUAL GATHERING OF INFORMATION TO TAKE TO THE CPA.
What's great about it: EASY TO UNDERSTAND AND MAKE ADJUSTMENTS IF NECESSARY.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not as good as previous years
on March 17, 2014
Posted by: DanGP
from Farmington, NM
Wouldn't e-file. Says wouldn't validate because there was an update, but check for updates says I have the latest version. Had to print and mail the return.
What's great about it: It's thorough
What's not so great: Continue from where I left off DOESN'T
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So good, It's almost fun...
on March 17, 2014
Posted by: PBwoody
from San Diego, CA
Overall, a wonderful product, one that I don't hesitate using. Very comfortable with the outcome.
What's great about it: Easy to use, very user friendly.
What's not so great: Repairing errors section hard to find error on form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
The Last Mile
on March 17, 2014
Posted by: Mickeydog
from Menard, Texas
I have used Turbo Tax for several and this year was almost
impossible to get help. I am still trying to send my report
in.
What's great about it: Accounting
What's not so great: Trying to get explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy, Fast and Effective
on March 17, 2014
Posted by: JTinMD
from Maryland
I've used TurboTax for my taxes for the last 10+ years - from the most basic, just out of school taxes, to after we bought a home, to when I ran my own business, to now when my tax situation is simpler again.
Always walked me thorugh the process, step by step, asking easy to understand questions. I always felt confident that my taxes were correct.
Alot of the maximizing refunds falls to the taxpayer, though - you have to know what can and can't be deducted, and keep your own records - TurboTax can't do that for you - but if you know to keep mileage records for vehicle use, all of your job related expenses, and deductions for contributions to Goodwill or other charities, it will make a HUGE difference in your final tax bill.
Educate yourself on what you can and can't deduct, and TuboTax will make sure you get your biggest refund..
What's great about it: Wlks you through complex tax issues step by step - no accounting experience necessary
What's not so great: None that I've found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 17, 2014
Posted by: COLONELJACK
from Englewood FL
All useful
What's great about it: Great having cursor retuen to a suspected default position in many cases. A little morework needed on that score
What's not so great: HAving to continually return to long llists of things like income . Should be some way for the software to default to t
Written by a customer while visiting turbotax.intuit.com
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