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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
So good, It's almost fun...
on March 17, 2014
Posted by: PBwoody
from San Diego, CA
Overall, a wonderful product, one that I don't hesitate using. Very comfortable with the outcome.
What's great about it: Easy to use, very user friendly.
What's not so great: Repairing errors section hard to find error on form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The Last Mile
on March 17, 2014
Posted by: Mickeydog
from Menard, Texas
I have used Turbo Tax for several and this year was almost
impossible to get help. I am still trying to send my report
in.
impossible to get help. I am still trying to send my report
in.
What's great about it: Accounting
What's not so great: Trying to get explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Fast and Effective
on March 17, 2014
Posted by: JTinMD
from Maryland
I've used TurboTax for my taxes for the last 10+ years - from the most basic, just out of school taxes, to after we bought a home, to when I ran my own business, to now when my tax situation is simpler again.
Always walked me thorugh the process, step by step, asking easy to understand questions. I always felt confident that my taxes were correct.
Alot of the maximizing refunds falls to the taxpayer, though - you have to know what can and can't be deducted, and keep your own records - TurboTax can't do that for you - but if you know to keep mileage records for vehicle use, all of your job related expenses, and deductions for contributions to Goodwill or other charities, it will make a HUGE difference in your final tax bill.
Educate yourself on what you can and can't deduct, and TuboTax will make sure you get your biggest refund..
What's great about it: Wlks you through complex tax issues step by step - no accounting experience necessary
What's not so great: None that I've found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: COLONELJACK
from Englewood FL
All useful
What's great about it: Great having cursor retuen to a suspected default position in many cases. A little morework needed on that score
What's not so great: HAving to continually return to long llists of things like income . Should be some way for the software to default to t
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made simple
on March 17, 2014
Posted by: Karob785
from New York, NY
Overall I had a great experience with Turbotax, I wouldn't choose any other tax software to process my tax returns. I trust that Turbotax stands by it product for complete accuracy when processing tax returns.
What's great about it: error check
What's not so great: more of an explanation for small business owners for certain items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My First Time Using Turbotax GREAT!!!
on March 17, 2014
Posted by: Pennitha
from Charlotte, NC
This was my first time preparing my own taxes and using Turbotax to do it. I was able to get assistance from Bethany on Sunday, 3/16. She was great, very patient and helpful. She didn't try to rush me at all. I am very big on great customer service and Bethany provided it. She took great pride in her job and I really appreciated that; especially on a Sunday. I wish I could get assistance from someone like Bethany all of the time when I call anyplace for Customer Service. Thanks Bethany for all of your help.
What's great about it: User Friendly at the beginning until you go to save the document and have to go back and make changes or review it.
What's not so great: When you have to go back in to complete filing your return; it is a bit confusing as to how to do it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on March 17, 2014
Posted by: RothMan
from Evansville, IN
I remember the last time I paid someone to do my taxes. The attendant was basically filling out a computer based form like TurboTax. When I asked questions, the attendant couldn't give me straight answers, and gave me the impression that she really didn't know what she was doing. After paying 5 times what TurboTax costs, I decided to switch to TurboTax and ditch the over-priced rookies. That was 10 years ago and I've been using TurboTax ever since.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax walked me thru another tax season
on March 17, 2014
Posted by: ifagain
from madison, WI
Turbo Tax helped me through another tax season. It's easy to understand and if you do not understand something the answer is only 1 click away within the program.
What's great about it: Easy Step by step
Written by a customer while visiting turbotax.intuit.com