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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Tax Software
on March 18, 2014
Posted by: Robbman
from Denver, NC
I noticed that during the error check, it asked for information that referenced a line, but it had no contact that I understood. It would be nice if it took you back to that section so you understand what you are being asked within the context of the entire document. I was asked for an address, but I thought it was my address, but it turned out it was asking for a different address.
What's great about it: Easy to follow
What's not so great: Some areas don't make full sense
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even my spouse could do it!
on March 18, 2014
Posted by: SandyJeWeL
from Denver, CO
>Because I have to get all the figures and paperwork together anyway, Turbo Tax guides me through the next stages and shows me items I may have missed. >I trust Turbo Tax to be current with law changes especially since IRS doesn't always have their forms ready in a timely manner. >The two-year comparisons help me see where costs go up in my business ventures. >The fact that my information is automatically included from the previous year, particularly depreciable items, saves me so much time, I'm in awe. Thank you, Turbo Tax!
What's great about it: Prevents me from slitting my wrists; up to date with all the changes.
What's not so great: Con't think of a one!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Program
on March 18, 2014
Posted by: KCM1
from Fremont, NH
Great program. Very easy to use. Have used for many years, never been disappointed.
What's great about it: Quick, simple and accurate.
What's not so great: None.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Software Problems
on March 18, 2014
Posted by: longtimeclient5
I have had more problems with Turbo Tax this year than I have had over the last 15 years using Turbo Tax. It pre-picked "efile" and will not let me change it to "send in by mail." Why? I entered all my noncash donations into Itsdeductible and they have not been transferred to TurboTax. Why? Today, I will try entering them again. It is bad enough that those of us who pay taxes, have to work for the government to complete these forms for many many hours to have the whole thing compounded with a defective version of TurboTax.
What's great about it: Great product if it is properly debugged
What's not so great: Problems with Efile, problems with Itsdeductible, frustrating to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing easy
on March 18, 2014
Posted by: 7NEENEE
from North Carolina
Enjoy using turbo tax after working in CPA's office for years.
What's great about it: go instructions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2013
on March 18, 2014
Posted by: alh1020
from San Antonio TX
I'm very glad this software is available as doing my taxes manually or paying hundreds of dollars to have them done isn't the best option. Plus the comfort of knowing you can buy defense protection for your return if audited is very nice.
What's great about it: Very professional software; keeps getting better each year
What's not so great: Can't think of any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Experience
on March 18, 2014
Posted by: Tobias55
from Tempe, Arizona
This year's experience with Turbo Tax was my best to date after utilizing it for 5 years now. The ability to have it walk you through each detail and with options to explain what you are looking at is a great help. I especially like how it explains where you can find information regarding almost anything you need more help on. This year I didn't need to switch to "Forms" to correct any issues that came up during the reveiw. There was a box I could enter the information in and make the change automatically. Very happy with the results even though I still had to pay.
What's great about it: Easy to Follow and Understand
What's not so great: None come to mind
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax
on March 18, 2014
Posted by: Macawblue
from Beaufort, SC
When I got to my second rental prpoerty it did not bring over my 2012 information (Depreciation, etc.)
What's great about it: All eares were covered
What's not so great: Multiple rental prpoerties
Written by a customer while visiting turbotax.intuit.com