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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
No longer worth it for me
on October 13, 2014
Posted by: mattone
I've always had frustrations with this software, but this year it was at a whole new level. If you have even a slightly complicated income situation, it's not worth it. For example, there was a glitch in one of the income sections, which others had had problems with and posted in the online community, but there were no solutions and it wasn't fixed. So I was stuck, without any options and no support. Beware.
What's great about it: Used to like this
What's not so great: But glitch without solution is making me drop this next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tediosity
on October 13, 2014
Posted by: Majus47
My return was fairly complex due to property rentals, stock sales and K-1 due to Sub S and Estate matters. I also discovered that apparently Turbo incorrectly calculates the depreciation for rental property. It appears to be using the IRS tables which I discovered does not give the correct SL depreciation. The IRS written instructions do give correct $$ for depreciation - not so with the tables. The software gives no hint or way that I could tell to correct prior year numbers so wound up spending a bunch of time with the IRS guides concerning same.
What's great about it: Fairly decent guideline
What's not so great: On complex matters in gains/losses can be tail chasing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service!
on October 13, 2014
Posted by: Jedthro
I have used TurboTax several years. It makes the tax preparation a breeze.
What's great about it: Well Designed Input
What's not so great: Nothing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax
on October 13, 2014
Posted by: VPERF
Great tool, easy to use and follow. Some help might be required for expat uses.
What's great about it: Easy to follow, great help
What's not so great: might require some adjustments for Expats
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always reliable!! hassle free filing!
on October 13, 2014
Posted by: carolyntx
enjoy this software with both my s-corp and personal
easy to use and reliable- fast and efficient
easy to use and reliable- fast and efficient
What's great about it: guides you with expertise
What's not so great: not sure
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Check and Double Check
on October 13, 2014
Posted by: mikeshoff
Year to year no one remembers how to do everything. A short primer of how last years files need to be present on the current computer before loading any new Turbo Tax software would be helpful. I have replaced computers and created redundant back-ups successfully confusing myself as to where files have gone or not. I have resisted cloud mainly because what I do not see becomes all the more forgotten. When the cloud stops moving I might figure out how to use it. Until then, a year is a long time to forget in what part of the planet I filed something that was important. Maybe a permanent sticky note will help. Turbo Tax files are in computer....?
What's great about it: Form access has become easier.
What's not so great: I cannot delete false start forms...if you misstep begining no way back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!!!
on October 13, 2014
Posted by: BBill77
A excellent tool to prepare taxes. As I double checked and triple checked my information, I realized that it is so much easier than figuring out what form everything is to be entered on. Just entering information from my worksheet was a breeze and not stressful at all. My only concern was entering the 1099-M's and 1099-Pat Div. I ended up deleting them from the 1st screens I was asked to enter them on. Really great way to do taxes from home. Thank you!!!
What's great about it: Detail questions help in case I missed anything.
What's not so great: The 1099's entry screen is not entering them into taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use
on October 13, 2014
Posted by: Funnyshoes
Still the absolute best product on the market. Has improved tremendously over the years.
What's great about it: Easy to input everything, even difficult documents
What's not so great: Sometimes hard to get back to a particular place
Written by a customer while visiting turbotax.intuit.com