Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent program
on March 18, 2014
Posted by: Chuckles1949
from Sandhills Area of NC
Have used TTax for over 30 years and has never failed me. I love it tracking of year to year carryover items. Only thing I would really like is after you have filed your taxes, be able to put TTax into next year mode, with the projected tax brackets and deductions, etc. What if feature is OK, but would rather be able to use all the forms for projections. Quicken does it better that TTax.
What's great about it: Accurate, easy to use, good explanations
What's not so great: No next year mode other that What if
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Software
on March 18, 2014
Posted by: tbryant3372
from Murfreesboro,TN
I have been using TurboTax for several years, even back when it was DOS based. I love this product, and would recommend it to everyone. My son and daughter in-law use it based on my recommendation.
What's great about it: Easy to use, step by step consultation
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is actually fun. Thank you.
on March 18, 2014
Posted by: ecoopertoo
from Santa Cruz, Ca
Really great product Thanks again. .
What's great about it: Everything.
What's not so great: Hand entering all the 1099's and stock dividends and cap gains.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Less excellent this year
on March 18, 2014
Posted by: DMD48
from Pacific NW
I've successfully used TurboTax for year, and have recommended it to many people. But this year, the program did not perform as well.
First, it would not intigate my information from the past year, even though everything is stored on my computer.
Secondly, this year it did not automatically update the new rules and policies. I had to go looking for how to do that, when it used to just happen.
Please don't let this wonderful program backslide!
What's great about it: most the directions are quite clear
What's not so great: this year my previous filings were not downloaded, nor were the updates automatically downloaded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Call
on March 18, 2014
Posted by: LLW1953
from Crest Hill, IL
Raya & Kevin completely resolved my problem!
What's great about it: COMPLETE resolve of my filing problem
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the business dept. was terrific
on March 18, 2014
Posted by: cjack4re
from Laguna Hills Ca
I had some very difficult problems, splitting my 4 investment rental condos into 2 different trusts, my main trust is on my 1040, the other on 1041. Also, dividing as of date of death of my spouse to obtain new values for depreciation purposes. Reason; To avoid estate taxes , possibly in the future and update to market value as date of death.--explain why to the above. Thanks for the dedication & hard work by Mark A.
What's great about it: especially MarkA. and this past friday Daniel E.
What's not so great: wait for Bus. can be done like the general, call me back, instead of waiting on the line
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on March 18, 2014
Posted by: Photodad
from Tucson, AZ
I've been using Turbo Tax since they started and have been very pleased with how much they continue to improve the product to make it easier to use.
What's great about it: Covers all bases
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cash flow
on March 18, 2014
Posted by: newd
from Phli, PA
Some times I need a broader view for better organization.
What's great about it: Orderly
What's not so great: Need preview fom last year
Written by a customer while visiting turbotax.intuit.com