turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
Just Average this year!
on March 18, 2014
Posted by: SRHolloway
from Fort Wayne, IN
Overall Turbo tax is a great program and a great way to find all your deductions and complete your taxes. Unfortunately this year turbo automatically entered my 2012 Indiana Stare tax refund on line 10 of the 1040 form incorrectly. It appears from the help website that many other people have had similar problems with the state refund this year. To be fair, it looks like it has something to do with the fact that Indiana had an Automatic Taxpayer Refund Credit in 2012 which complicates the calculation. This is the first year I found an apparent error in Turbotax. Hopefully they will fix the bug soon.
What's great about it: Easy to use. Helps find deductions.
What's not so great: Entered incorrect 2012 state tax refund on Line 10 of 1040 form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good Job
on March 18, 2014
Posted by: Gooddogs
from Sagle, ID
I like getting and using TurboTax each year. Thank you.
What's great about it: We have used TurboTax for nearly 1 years now.
What's not so great: Having 2 businesses and getting K-1s was a learning experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 18, 2014
Posted by: hagar
from Lithia Springs, GA
Printing of forms a bit confusing at times
What's great about it: Most helpful
What's not so great: Sometimes in printing forms some confusion on how to provceed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Worked through difficult reporting
on March 18, 2014
Posted by: ArtCD
from Maryville, TN
Good product for the price. Easily followed.
What's great about it: Ease of entry, carryforward of data
What's not so great: Sale of residential rental property - no shortcut for allocation of sales price to depreciated assets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Turbo Tax
on March 18, 2014
Posted by: dlphillips14
from Donald, OR
I've been using Turbo Tax since 2006 and have had refunds every year with the exception of a couple. We used to go to an accountant and always ended up owing large sums.
I've recommended it when ever I am talking with anyone about taxes.
What's great about it: can do several returns to see which way is best to file
What's not so great: hard to tell if deductions should go into business or personal or both.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Overall is good, but has some small suggestions
on March 18, 2014
Posted by: richardXJG
from Los Angeles, CA
Overall, it's a good experience working with Turbo. I won't talk more about the pros, I would like to say something about cons:
This year, I changed job and repaid $12.5k relocation back to the prior employer. In the Turbo, I could not find a topic talking about how to resolve this issue. Plus, with the new F8959 - the additional Medicare tax charged to the wrong amount!
Please let me know if this can be resolved.
Thanks!
What's great about it: easy and step by step
What's not so great: did not link the question to the form; won't allow manually change.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes Filed With Ease!
on March 18, 2014
Posted by: beancounter100
from Houston, TX
Transferring Personal Info from year to year, Automatic calculations and completion of tax forms, Thorough review of income and expenses, Tax Audit Support, and Low Software Costs, and Big Dollar Savings Filing Your Own Return, all serve to make TurboTax "the only way to go" when filing your taxes.
What's great about it: Calculations and Tax Forms Completed Automatically and Thoroughly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Product
on March 18, 2014
Posted by: OlyGuy
from Olympia WA
My only issue is that I had to purchase both Business and Home and Business to file taxes this year. The expensive Business edition should include the ability to file a 1040. Oh well, I still like the product. It is easy to use and very reliable.
What's great about it: Peace of Mind
What's not so great: Expensive
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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