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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Wow, so easy!
on March 19, 2014
Posted by: wineminx
from New York, NY
I just filed my taxes with the click of a mouse and it was SO easy… I almost feel like I must have missed something! I've spent the past 20 years doing my own taxes, and have made some minor mistakes in the past. This makes me feel like I won't have any of those problems this year! I did have to search for a few forms to fill out that the program didn't lead me to, so that might contribute to the feeling of *gulp* I have at the moment. But after a paper audit I went through last year, my tax advisor said I was out of my mind to NOT use TurboTax - so although it's unfamiliar to me, I do feel like it's very thorough and it really was very easy (especially compared to doing it all myself!)
What's great about it: helpful guidance through steps, ease of use, peace of mind
What's not so great: some forms I knew I had to file weren't showing up by default, had to search a bit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just the Way I do It!
on March 19, 2014
Posted by: Arvizu
from Newhall, CA
I've been using Turbo Tax to do my taxes for at least ten years and plan to keep doing it that way. You offer a variety of products that have always served my needs. I've never had any problems and have been able to complete my own taxes with ease and competence.
What's great about it: Fast, easy, no problems
What's not so great: ess, but could have been find with the Standard Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy
on March 19, 2014
Posted by: IBLI
from Long Island, NY
Unlike most of my friends, I can do my own tax returns thanks to Turbo Tax.
What's great about it: Smooth and easy guides
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The ONLYway to do taxes!
on March 19, 2014
Posted by: airbornegrandpa
from Atlanta, GA
Not much to offer here. Program is about as good as it gets, but I know you will find even more ways to improve it.
What's great about it: everything
What's not so great: Can' think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
PRINTING OF STATE FORM
on March 19, 2014
Posted by: BJBOOKIE
from Glendale, Arizona
Printing the Arizona State return was time consuming as only the first page came out in "english". The next four pages were printed in code. For example on page two: Representive was printed as SFQSFTFOUBLUJVF and Decorator was printed as EFDPSBUPS. On pages two thru five the numbers were scrambled, i.e. 24,425 appeared as
35-536/. These mis-prints caused the unnecessary printing of this form two to three times. I found by ending Turbo Tax and going back into the program, I could print the AZ return. Too much time wasted.
35-536/. These mis-prints caused the unnecessary printing of this form two to three times. I found by ending Turbo Tax and going back into the program, I could print the AZ return. Too much time wasted.
What's great about it: GOOD PRODUCT, EASY TO FOLLOW
What's not so great: BAD PRINTING ON STATE FORM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 19, 2014
Posted by: Irishdescent7
from Moss Point, MS
Since 2005, I have looked forward to buying it and using it. It is good and dependable. Thank you.
What's great about it: It's dependable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on March 19, 2014
Posted by: ponyrides
from Albany, NY
I enjoy using Turbo Tax because it does so much of the work for me. Tax forms can be so confusing but Turbo Tax asks the questions in a clear and understandable way. There is very little worry about understanding what is being asked on the tax form.
What's great about it: Easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Detailed and User Friendly
on March 19, 2014
Posted by: MrsKMJohnson
from Atlanta, GA
I'm a CPA and I've been using Turbo Tax for years. Each year the software gets better. I really enjoyed the detailed walkthrough. While I know what sections I normally need to complete, I always choose the details just in case I miss something. My only gripe is how hard it is to move between sections. I always have to start over when I go back to a section instead of where I left off.
What's great about it: The detailed questions making sure I caught everything
What's not so great: The difficulty switching between sections
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com