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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Backing up
on March 19, 2014
Posted by: KANETION
from Tucson, AZ
This is convenient to use and the cost was good, but I don't like having to go back and forth to enter items. Then trying to figure out where to enter something after the fact.
It would be nice it they showed the forms out to the side or you could enter the area and go right to it.
It would be nice it they showed the forms out to the side or you could enter the area and go right to it.
What's great about it: Ability to go back where you left off
What's not so great: Having to go back a lot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
relavent tax code
on March 19, 2014
Posted by: Billy1011111111
from Telford, Pa
Some worksheets are not linked to the relavent tax code. And some questions are hard to understand, mostly due to terminolgy.
Also, Prompts to synominous terms would help.
Also, Prompts to synominous terms would help.
What's great about it: got it done
What's not so great: linked to tax code
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Filed Early!!!
on March 19, 2014
Posted by: taxpayerHugh
from California
The "Surprise" was I only missed checking two boxes! Checking those two omissions and my returns were done!
Really demonstrates that TurboTax data entry process has finally got it right. Keep it up!
Data Source still needs work. Right clicking on every computed number needs to always be effective. That's how your customers can understand "why" the number is what it is and not have to waste time calling for help, looking for differences on schedules, or ignoring possible errors.
For example, when there are state "adjustments" to federal calculations, a right click should display the source of the change.
TurboTax can be so much more than tax return filing by helping taxpayers, your customers, better understand the taxation process and how TurboTax is so helpful!
What's great about it: "Review !!!" What a Surprise!
What's not so great: Data Source
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth it!!!
on March 19, 2014
Posted by: NorthIaEnvrmntl
from Whittemore, Iowa
I've been using Turbo Tax since the second year it came out. Looked at others, but never had a need to switch. I've talked to others who do not use Turbo Tax and they don't seem to be impressed by theirs. Easy to follow for a business, help is always available if needed, reasonable cost and State and Federal filing is included.
What's great about it: Easy to use, takes you through all tax forms required.
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Health Insurance premiums
on March 19, 2014
Posted by: klwesq
from Mount Joy PA
I would still be looking had I not read someone's complaint and where to find it on the K-1
What's great about it: Everything was great except
What's not so great: it took me 6 hours to find out where and how to deduct my health insurance premiums
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Multi-state
on March 19, 2014
Posted by: Nanci25
from Rural Retreat, VA - & MA
I've used turbo tax for years. Basically easy for the average Joe. I even use the Home & Business. Great for stock trading. However, when you have to report on multi state returns. Turbo should a a column for State Impact on the Federal form and let prepare up front designated the state return the dollars should be added to.
What's great about it: Have used turbo tax for years --- great for the average joe
What's not so great: Multi-states returns are a little confusing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Jeffery's Taxes
on March 19, 2014
Posted by: JStewy
from Alabaster, AL.
I really enjoyed using Turbo Tax, this was my first time using turbo tax. I used H&R Block for 13 years....Greart software...
What's great about it: Great step by step help!
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 19, 2014
Posted by: Doc56
I liked the idea of the step by step interviews. However, there were some questions that I didn't understand and wasn't sure of the information on the help screen. I didn't understand how the information was routed to the return, but it didn't take as long to complete that I expected.
Written by a customer while visiting turbotax.intuit.com