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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Plug and play easy
on March 19, 2014
Posted by: MtnBobMac
from Marysville,PA
I am not a computer person. I know enough to get into trouble. But even I was able to get thru this years turbo tax without too much trouble. Must of my trouble was due to the fact that my old computer died, the bad kind of died where you lose everything. Old tax returns gone. But I was able to recover without them by just putting in info from a hard copy. Not quick but it got the job done. Remember to back up everything you care not to lose.
What's great about it: Very easy to follow
What's not so great: Hard to get off some pages, until i found the upper right hand corner which said delete page.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 File
on March 19, 2014
Posted by: dadecrendo
from Texas
The W2G section is antiquated. If you have several from the same payee (very likely if you gamble) Turbo Tax forces you to type in the EIN address name etc. Obviously this is a simple fix to have the same payee populate. I had to enter data 20 TIMES
What's great about it: Importing data from sources
What's not so great: Multiple W-2G from same payee does not auto populate name address etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 19, 2014
Posted by: wcgu
from Sacramento, CA
I am happy with the program overall. I contacted the help center via my phone and they were able to solve my problem by downloading a program directly to my computer that allowed me to make corrections to the specific form and the specific line entry. I've used Turbo Tax for 9 years and plan to use it in the future.
What's great about it: folowing the step by step guide is very easy.
What's not so great: I had trouble correcting an entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rock solid and getting better
on March 19, 2014
Posted by: turbouser1996
from Nashua, NH
I have never had an issue using Turbotax and I no-longer dread doing my taxes. Easy to install, quick to compile even with schedule "C". Gather your data and before you know it you will be seeing the "transmitted" on the screen.
What's great about it: easy step by step process
What's not so great: It's taxes, but made easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fairly quick process
on March 19, 2014
Posted by: STALBOT
from Ripon, CA
There were a couple of areas where the entry of tax documents seemed out of place, but that might just be new tax laws??
The return was relatively easy, and stopping in a particular place was not difficult because opening the program took me right back to where I left off.
My kids were able to do their tax returns on their own as well!
What's great about it: Had choice of whether or not to go through EasyStep. It was helpful to see a side/side comparison with last year's ret.
What's not so great: Had to pay for e-file state; Credit Convenience Fee is extremely high!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Experience
on March 19, 2014
Posted by: Trey47
from Marion, NY
One of the best tax programs out there.
What's great about it: Easy and Fast
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Updated issues
on March 19, 2014
Posted by: chargrined
from Seattle
The updater constantly quits and locks up the program. Must use task manager to quit program. Failed in the middle of sending the return to the IRS...and now I cannot get the program to start and finish.
What's not so great: the updater constantly quits
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online was way better
on March 19, 2014
Posted by: Bariclaw
I did my taxes with the disc (last year was online), and I had all sorts of delays and frustrations getting my taxes done. I will only do online turbotax or go elsewhere from now on.
Written by a customer while visiting turbotax.intuit.com