turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great again - another year!
on April 11, 2014
Posted by: Marcie624
This is the 12th year using Turbo Tax and I still love it! I have my own business and have upgraded to that version and it takes me through all the items that are needed. Thank you so much!
What's great about it: So easy to go through the prompts!
What's not so great: Can't think of any cons!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So Easy!
on April 11, 2014
Posted by: cakeandcatlady
I use Turbo Tax year after year and I feel confident when I file. If there's something I don't understand, there's an explanation that is clear.
What's great about it: Step by step, understandable explainations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on April 11, 2014
Posted by: Gumersindo
ask the right questions good guidance
What's great about it: very easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Loved doing my return.
on April 11, 2014
Posted by: LeslieT
Turbo Tax has once again proven how easy it is to do your own taxes. They walk through each section and you answer simple questions. Things are reviewed several times. Easy!
What's great about it: So easy! Just answer the questions.
What's not so great: Didn't ask to save file before return was filed like it did last year. A little disappointed at that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2013 Turbo Tax experience
on April 11, 2014
Posted by: EddyDan
The explanations could be more normal people friendly. It would go a long way to have non-programmer people try to fill out a return using the software and then take their inputs to clear up areas that are confusing.
Too often software producers user programmers to test programs and software and what's clear to them is not clear to the general public. We are not programmers or accountants and much of your explanations could be worded better for the general public.
What's great about it: It's easier than trying to figure all this government mumbo jumbo on your own.
What's not so great: You still have a ways to go to make things clear to the non-accountant public. Some instructions are not intuitive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Full Throttle
on April 11, 2014
Posted by: pattymcwatty
info from previous tax year is saved, Yeah!!
What's great about it: Do worksheets, they'll put in appropriate spaces on tax forms
What's not so great: too many technicalities, but of course so is the process of doing taxes
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simply the Best!
on April 11, 2014
Posted by: R2HH
Love Turbo Tax! Have used it for 4 years now and I am always happy with how easy it is
What's great about it: easy to follow, clear instructions
What's not so great: none!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Could you copy info from one section to another
on April 11, 2014
Posted by: Karen0732
My husband has a home business, for which he has a studio (he's and artist) - thus a qualifying home office. He is also a teacher, with another home office where he does school work. We entered all of the house information for deductions and depreciation in the schedule C area for the business expenses, but none of the information carried over to the employee expenses area. Any chance you could change that?
What's great about it: Easy to enter first time
What's not so great: Didn't copy to another area
Written by a customer while visiting turbotax.intuit.com
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