turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Awesome help
on January 18, 2014
Posted by: shelleyriver
from Smith River, CA
I tried and tried using auto help with no luck. With the help of support, I was able to fix the problem and get my taxes done and with peace of mind that it was done right. Thank you!
What's great about it: when i had trouble and support had trouble they stayed with me and got it fixed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Easy to understand
on January 20, 2014
Posted by: HPTAX
from Columbus Ohio
I think the surprise charge for electronic filing of federal and state returns (1 each) is not a good business practice.
What's great about it: Thorough in detail
What's not so great: Surprise charge for electronic filing of federal and state
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Wonderful pleasant experience
on January 20, 2014
Posted by: roundandbout
from LaGrange, GA
Doing taxes with Turbo Tax is a pleasure. it is very streamlined and understandable.
What's great about it: All Good
What's not so great: No Bad
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Printing Forms
on January 20, 2014
Posted by: Goggles888
from San Antonio, Texas
Printing forms could be reduced one more time, I think that the 'review forms is not necessary. I usaully go to 'Forms' if I want to review.
What's great about it: This year at printing, it took less clicks to get to print forms.
What's not so great: Printing 'Review Forms'
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax rocks!
on January 20, 2014
Posted by: maryq7
from Belgrade, MT
Turbotax makes all the details involved in taxes much easier. I'm sure I would have missed all the extra forms needed to put down all my information.
What's great about it: It takes me thru all the areas that I would have missed
What's not so great: Nothing against Turbotax, I just hate doing taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on January 21, 2014
Posted by: quiltingmommom
from Conowingo, MD
This customer did not provide a text review.
What's great about it: Quick and having previous year's info really makes it go faster.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
1099's
on January 21, 2014
Posted by: stickeen
from lauderdale by the sea, florida
Judee at support and also Phillip made extra effort to get my software to work thanks much to both
What's great about it: easy input
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tubo Tax Experience
on January 21, 2014
Posted by: ratnip
from Las Cruces NM 2nd largest City in the state
I like the audit review that made sure that all points with covered and the calculations were correct. It was easy to follow the steps. I was conferrable with the process.
What's great about it: The step by step guide to doing each tax item to be worked on
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
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