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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Fairly quick process
on March 19, 2014
Posted by: STALBOT
from Ripon, CA
There were a couple of areas where the entry of tax documents seemed out of place, but that might just be new tax laws??
The return was relatively easy, and stopping in a particular place was not difficult because opening the program took me right back to where I left off.
My kids were able to do their tax returns on their own as well!
What's great about it: Had choice of whether or not to go through EasyStep. It was helpful to see a side/side comparison with last year's ret.
What's not so great: Had to pay for e-file state; Credit Convenience Fee is extremely high!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Experience
on March 19, 2014
Posted by: Trey47
from Marion, NY
One of the best tax programs out there.
What's great about it: Easy and Fast
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Updated issues
on March 19, 2014
Posted by: chargrined
from Seattle
The updater constantly quits and locks up the program. Must use task manager to quit program. Failed in the middle of sending the return to the IRS...and now I cannot get the program to start and finish.
What's not so great: the updater constantly quits
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online was way better
on March 19, 2014
Posted by: Bariclaw
I did my taxes with the disc (last year was online), and I had all sorts of delays and frustrations getting my taxes done. I will only do online turbotax or go elsewhere from now on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and easy
on March 19, 2014
Posted by: Twinkles66
from Prince Frederick, MD
Mostly, this software is idiot-proof, and that's good for me. The import of past years info is time-saving and extremely helpful for comparison purposes. The automatic calculations are obviously my favorite thing--I am math-phobic!!!
What's great about it: Explanations of questions you may not be sure how to answer and simplified instructions
What's not so great: Doesn't always explain clearly and sometimes omits a description
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
15 year user
on March 19, 2014
Posted by: AniKenaten
from Mars PA
Needs nore clarifying information on 1099 and investment taxes . . . should provide more details (like the old versions) on tax audit liklihood and comparison of like income filings.
What's great about it: great interviews
What's not so great: confusing investments management
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some problems found
on March 19, 2014
Posted by: CATR
from New Mexico
Generally good, but I always run into snags that I think are wrong or are not explained well, especially with the states. Kept wanting me to correct a form that was not even part of my state return.
Will probably keep using as I am used to the format.
Will probably keep using as I am used to the format.
What's great about it: Generally easy, federal much better than states
What's not so great: Would have been nice to know that I should have done the nonresident state first.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy
on March 19, 2014
Posted by: gvh1
from Louisiana
I always enjoy the ease of using Turbo Tax. Been using it for over a decade.
What's great about it: guided thoroughly
What's not so great: ummmmm....
Written by a customer while visiting turbotax.intuit.com