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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Review
on March 20, 2014
Posted by: Rmwalsh39
from Fairfax, VA
I have been using TurboTax for many years and rely on it. Occasionally I have a question and find the CHAT line most helpful but it is very difficult to find in the help section. It would be useful to have a more prominent link to CHAT when you need it.
What's great about it: Easy to use and accurate
What's not so great: Hard to find CHAT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review - 2013
on March 20, 2014
Posted by: nardin
from Chesterfield, MO
Very satisfied with Turbo Tax. Have used for several years with no problems.
What's great about it: Walks you through all categories so you won't miss anything
What's not so great: 1099B was a little confusing on whatboxes were checked
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
unsatisfied
on March 20, 2014
Posted by: abunabil
from Indiana
I have been using HR Block software since it came out some 15 years ago, switched this year to Turbo Tax thought might be better, but it's not.
It's too slow to open, anything I want to do must go step by step thats too tome consuming, if I go to forms, can't change, the software is in control, not me.
Previous software are much better.
It's too slow to open, anything I want to do must go step by step thats too tome consuming, if I go to forms, can't change, the software is in control, not me.
Previous software are much better.
What's great about it: correct calculations
What's not so great: Slow, must take you step by step, made for rookies.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Getting worse by the year
on March 20, 2014
Posted by: hughesmanj
from Naples, Fl
I used to be a big fan of TurboTax and have used it for years. Next year I will be going another route.
What's great about it: autofilled information from previous year
What's not so great: Increasingly clumsy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax for traders
on March 20, 2014
Posted by: Essex99
from Ohio
I really like using turbo tax when filing as a trader with the following exception. I am able to directly download my trades (thousands of them) from gainskeeper to turbo tax and that is wonderful! The issue is how it handles the options that I sell short and let expire, I have to go back in and type a zero in for the cost basis for every one of them and it is not a short list. I really would love it if this could be fixed.
What's great about it: step by step instruction and easy
What's not so great: There is a defect in the way it handles short options that expire and will ask for cost basis on every trade.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Almost great
on March 20, 2014
Posted by: Dadamama
from Central Massachusetts
Almost everything worked great. The exception: I rent out a furnished home to vacationers. The menu prompting entries for furnishings that I bought this year led me to an office furniture depreciation schedule of 7 years. I knew that was not right. I called Turbo Tax, and the representative was able to re-direct me. Had I not known that the depreciation should be over 5 years, I would not have questioned the schedule. That said, good customer service!
What's great about it: Easy to use. Covers most situations
What's not so great: Confusing menu for rental property furnishings
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
very difficult
on March 20, 2014
Posted by: FAM1
from Parsippany, NJ
Very difficult to use the 2013 turbo tax have used it for years with no problems. New format didn't keep up to previous years standards.
What's great about it: fair
What's not so great: didn't forward complete info from previous year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Return
on March 20, 2014
Posted by: sam1966mie
from San Angelo, Texas
Like this program.
What's great about it: Good Program
What's not so great: Not enough information
Pros: I moved
Written by a customer while visiting turbotax.intuit.com