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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Even an English Major Can Do Taxes with Turbo Tax
on March 20, 2014
Posted by: Zydeco13
from Allentown PA
I do taxes for 3 people with Turbo Tax, one of which is complicated as all income comes from investments. Two of the returns involve freelance business as well. Not only have we saved the cost of an accountant but we have also realized savings overall. If I can do it with my right-brain tendencies, most anyone can.
What's great about it: Step-by-step, easy-to-understand instructions.
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
As painless as it can get
on March 20, 2014
Posted by: deangeoff42
from Northern California
This is my third year using TurboTax and I'm still amazed at how systematic and straightforward the process is. Plus I have the confidence thaI all appropriate deductions have been taken and I've not overpaid my taxes. As a bonus, for a small extra fee, TurboTax will support me in the event of an audit. Such a deal! My only complaint is that when I tried to enter a small amount of income from patent royalties, TurboTax insisted that I must be self-employed and therefore liable for self-employment tax. I am not self-employed, (I'm retired), the patents are owned by my former employer and I receive a small share of the royalties as inventor. It took most of a day to find a way of reporting this income appropriately which is why I've rated the experience as four (not five) stars.
What's great about it: Just supply the requested information, step by step and, miraculously, the return is organized and ready for filing.
What's not so great: Didn't handle royalty income well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax error checking
on March 20, 2014
Posted by: Frashti
from Campbell, California
The only think I did not like about turbotax was that after answering all of those questions, it went through areas that needed me to put input again where I had already entered my answers. It asked me the same questions again which was very time consuming and some of the questions were not explained enough as why I am inputing my answers again.
I don't understand this process.
Thanks.
I don't understand this process.
Thanks.
What's great about it: Easy walk through
What's not so great: Error checking
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than I thought
on March 20, 2014
Posted by: ScottyLV
from Las Vegas, NV
Over all, Turbo tax was easier than I thought to file my taxes for this year. In the past years we paid a CPA to file our taxes and he did a great job, but at a high cost.
What's great about it: Step by Step instructions with hints
What's not so great: Print is so small and it is hard to go back to areas that need adjustments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on March 20, 2014
Posted by: WonderDave
from Philadelphia, PA
I have used Turbo Tax for over 15 years and it just keeps getting better! I have learned how to prepare my documentation before starting the program which makes the whole process very, very smooth. I can't imagine a better way to deal with a tedious process.
What's great about it: Clear instructions, step by step or choose your path options
What's not so great: Occasionally challenging to eliminate erroneous entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use and accurate
on March 20, 2014
Posted by: maxmaxmax
from New Jersey
The transfer of data from prior years makes the process a breeze.
The deductions are very easy to enter since you have a baseline from the prior year.
Transferring data from my brokerage account would have been easier if all dates were completed automatically.
The deductions are very easy to enter since you have a baseline from the prior year.
Transferring data from my brokerage account would have been easier if all dates were completed automatically.
My only complaint is the cost to e-file the NJ state.
What's great about it: Easy to transfer items from year to year, and brokerage info
What's not so great: Some calculations are not explained, leaving some confusion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good tax program
on March 20, 2014
Posted by: deathwtaxes
from Washington DC
When you are done with your return, Turbo Tax will do a check for errors. If it finds an error, you will most likely be taken to some work sheet with a highlighted field where they want some value entered. Only trouble is; you may have no clue what value is needed and they don't give you a clue either.
What's great about it: Easy to understand questions
What's not so great: Error check needs some work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on March 20, 2014
Posted by: Oday22
from Athol, Idaho
I've used Turbo Tax for almost 10 years now and I like how they ask questions at a laymans level. Also, the ease of using the program. No complaints.
What's great about it: It seemed easier to use this year. Questions were very understandable.
What's not so great: No cons.
Written by a customer while visiting turbotax.intuit.com