turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great Software!
on March 20, 2014
Posted by: Curmudgeon60
from Midland MI
I have an accounting degree and have been using Turbo Tax for a number of years and it simply gets better and better every year! I am very glad I am not in the business of producing personal tax returns because Turbo Tax is going to eliminate the individual return business in a few years!
If an individual has kept good records throughout the year and can follow a simple question - answer format there is no reason anyone can't do their own taxes.
Great Software, great support and great people on the phones!
What's great about it: Very intuitive and simple to use!
What's not so great: Oh, let's see it doesn't come with a bottle of wine!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The Tommy Turbo Way
on March 20, 2014
Posted by: TurboTomandOzzy
from Minneapolis,MN
An extremely thought out program that does it all!
What's great about it: Quick and easy
What's not so great: none that I can think of/ maybe know how to work a computer
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
refunds
on March 20, 2014
Posted by: paulusrm
from Council Bluffs IOWA
Great program need to auto send next years or at least let us know we can get it ceeper next year because we used it this year. Should be some loyality discount on the product or give ua another state program for free if it is the 2nd or 3rd year useing turbo tax. Thank YOU.
What's great about it: good questions on each topic
What's not so great: slow to load sometime
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Nickled and Dimed
on March 20, 2014
Posted by: SteveinATL
from Atlanta, GA
Even if you buy a TT package with a "free" state return, you're going to be charged to e-file the state return. This is ridiculous.
What's great about it: Relatively easy to do the return
What's not so great: Charges you additional $$$ to e-file your state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Take my Hand
on March 20, 2014
Posted by: BoilerJack
from Carmel, IN
Leaves no stone unturned and does the heavy lifting for me.
I especially like the "real time" calculator that estimates the tax (or refund) impact every time I plug-in a number.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Clearly A Great Tax Aide
on March 20, 2014
Posted by: Bodie59
from California
I have been a user since the middle 1980s and it has always been a winner. Other tax aids I have tried but I always found them lacking in comparison to Turbo Tax. I suppose I will always choose Turbo Tax.
What's great about it: Ease of content flow without a lot of back and forth required.
What's not so great: There was nothing for me to dislike.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 20, 2014
Posted by: sullynme
from Glendale, AZ
W2s and W3s are very confusing!! Every year i have to figure how to do my w3 again. I took me a couple of very frustrating days to figure out that if I efiled my W2s, I didn't have to file the W3. My W2s went off fine, but I didn"t see anything to tell me I didn't have to file a W3. If it was there, I didn't see it. IRS is very guilty for making them so confusing and difficult!! Doesn't anybody else have this problem?
What's great about it: I can always go back and change entries
What's not so great: there were times I entered changes and it didn't seem to take
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick, Easy and Painless
on March 20, 2014
Posted by: 1andDone
from Texas
I have been using Turbo tax for about 3 or 4 years now, and while doing taxes is never fun, Turbo Tax has made doing taxes much easier.
What's great about it: Step by step instructions, easy to go back and review, imports information from last year
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
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