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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Take my Hand
on March 20, 2014
Posted by: BoilerJack
from Carmel, IN
Leaves no stone unturned and does the heavy lifting for me.
I especially like the "real time" calculator that estimates the tax (or refund) impact every time I plug-in a number.
I especially like the "real time" calculator that estimates the tax (or refund) impact every time I plug-in a number.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clearly A Great Tax Aide
on March 20, 2014
Posted by: Bodie59
from California
I have been a user since the middle 1980s and it has always been a winner. Other tax aids I have tried but I always found them lacking in comparison to Turbo Tax. I suppose I will always choose Turbo Tax.
What's great about it: Ease of content flow without a lot of back and forth required.
What's not so great: There was nothing for me to dislike.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 20, 2014
Posted by: sullynme
from Glendale, AZ
W2s and W3s are very confusing!! Every year i have to figure how to do my w3 again. I took me a couple of very frustrating days to figure out that if I efiled my W2s, I didn't have to file the W3. My W2s went off fine, but I didn"t see anything to tell me I didn't have to file a W3. If it was there, I didn't see it. IRS is very guilty for making them so confusing and difficult!! Doesn't anybody else have this problem?
What's great about it: I can always go back and change entries
What's not so great: there were times I entered changes and it didn't seem to take
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, Easy and Painless
on March 20, 2014
Posted by: 1andDone
from Texas
I have been using Turbo tax for about 3 or 4 years now, and while doing taxes is never fun, Turbo Tax has made doing taxes much easier.
What's great about it: Step by step instructions, easy to go back and review, imports information from last year
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on March 20, 2014
Posted by: Anonymous
from fort covington, ny
got it all together in the end
What's great about it: asked all the right questions
What's not so great: u need patience
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs Improvement
on March 20, 2014
Posted by: MMS23
from Sacramento, CA
This program has some problems---it needs to be more streamlined so that you can back to any section and NOT have to re-enter every piece of information in the section
It also needs to be possible to print any page you are looking at--some pages have useful information that can help you keep track of figures for different sections of the program. But you cannot do this..you can only print forms
Also, for some reason, the program would not update when I changed a number--it kept the same taxes due when it should have updated.
What's great about it: It' easy to follow
What's not so great: It needs a lot improvement to make it more efficient and fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ready Refund
on March 20, 2014
Posted by: SD6457
from Summerville, SC
Started taxes later than normal. Was really anxious as I downloaded and accessed the software.
Once I began my taxes the actual process was a breeze!
Note: It helps to be organized and have your records readily accessible. Record keeping is a must no matter what you use or who you rely on for tax service.
What's great about it: Really user friendly and easy to follow
What's not so great: No problems what soeverf
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible Experience This Time
on March 20, 2014
Posted by: willnotuseTurbo
from Los Angeles, CA
Horrible. Your system has a glitch in it. I will never use you again.
Written by a customer while visiting turbotax.intuit.com