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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Stress Free Taxes
on March 21, 2014
Posted by: AndrewClyde
This is my third year using Turbo-Tax having always used a tax preparing service before. The difference is night and day. It's a fraction of the cost, no more work (than preparing to visit the preparer) and most importantly a MUCH bigger refund.
Its not scary at all - DO IT !
Its not scary at all - DO IT !
What's great about it: Easy to complete, Easy to file. Inexpensive.
What's not so great: Had to manually retrieve some numbers from last year that you could have brought forward.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
was okay
on March 21, 2014
Posted by: smturbotax
from ky
I have used turbotax for years. I like the product.
What's great about it: went step by step
What's not so great: just didn't answer my questions like I thought it should
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Review
on March 21, 2014
Posted by: GinnySpec
from Austin, TX
I WILL use TT again next year because of the incredible pleasantness exhibited by the agents. While not all were able to research as diligently, several others tried and were successful in finding answers and helped ME to find them. I was told I MUST buy the CD to import from Quicken; returned home with my purchase to find an email from David at TT saying he'd sent a link so I could download the CD without extra cost. That was a bit extra. Still, as I've never before done taxes on my own, TT was quite an asset and the agents helped without being impatient.! That made my headache bearable!!!
What's great about it: EVERY Turbo agent was unfailingly polite.
What's not so great: Some agents not as knowledgeable, of corse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pretty Good
on March 21, 2014
Posted by: JustSomeLady
from California
Some of the wording is hard to decipher. Working from home and having a "home office" are two different things. It's hard to figure out which one
What's great about it: Saves you filling out the long forms, easier format than the State/Fed issued booklet
What's not so great: Can be confusing - had to refer to long form at times.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to do taxes short of getting a CPA
on March 21, 2014
Posted by: Ronm4266
from Houston, Tx
I have used TurboTax and Quicken for many years. I find importing from Quicken makes tax filling much easier. I don't miss deductions anymore. I recommend both to anyone who does not have the time track all their finances. I used to spend hours every month balancing the check book and staying on top all the bills. Now I spent less than 30 min. paying bills, balancing my check book is a thing of the past. It takes less than a minute to reconcile my checking account. Can't remember the last time it did not reconcile.
With that said, importing into TurboTax makes inputing data a breeze. I love that TurboTax checks my return for errors before I submit it.
I highly recommend TuroTax.
With that said, importing into TurboTax makes inputing data a breeze. I love that TurboTax checks my return for errors before I submit it.
I highly recommend TuroTax.
What's great about it: Eay to use
What's not so great: Tax code is complex and finding all the info you need to enter can be time consuming
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I DID IT!
on March 21, 2014
Posted by: ActorIn5States
from New York, NY
Thank you TurboTax! I never thought I would be able to do my taxes on my own, but my friend recommended this program and was right. I have fairly complicated taxes due to working in multiple states and I have a ton of write-offs. TurboTax walked me through everything, step by step, and I only got stumped a couple of times. I presume next year it will be easier for me since I have learned a little this year! I started late Sunday night (including itemizing all my deductions) and worked a couple hours every day and finished today (Friday)! Not too bad. Worth the $500 or more I saved not using my accountant. Plus got great Federal and State refunds! I am so proud of myself and so happy to be finished! I did triple check my return and found small mistakes that I had made so do be sure to check and recheck!
What's great about it: Cost less than my accountant
What's not so great: Takes more time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
state returns
on March 21, 2014
Posted by: ROFKen
from Manchaca, TX
TurboTax essentially forced me to enter health insurance on Schedule C. I do not want it on Sch C. TurboTax would not let me change this.
Also Turbo Tax should recognize Texas does not have a state income tax and cut out the redundant request to do the state income tax return.
What's not so great: unable to change insurance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent and Easy Way to File
on March 21, 2014
Posted by: EKUDAD
from Danville, KY
I have been using TurboTax for over 10 tears now and have found it to be the best personal software out there. We use the Home and Business version and TorboTax has found us deductions we would have missed otherwise. The price is well worth the savings and peace of mind that I got all the deductions I should.
What's great about it: Detailed walk through of all possible income and deductions
What's not so great: Really nothing
Written by a customer while visiting turbotax.intuit.com