turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Easy Peezy
on January 21, 2014
Posted by: RobinAnn
from Lowville, NY
Been using both quickbooks and turbo tax for years! Intuit knows what they are doing when it comes to accounting software!!
What's great about it: Asked great questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
W2 Preparation
on January 21, 2014
Posted by: Daie
from Wyoming
Electronic Submittal doesn't include W3 and instructions are not clear about what can be done about the W3. So I went to printed forms.
Dealing with the SSA concerning acceptable W2 W3 forms is full of dire warnings about forms that don't conform. For me the printed form section didn't adequately reassure that the printed W2 and W3 TurboTax forms are acceptable.
Also Wyoming has no state income tax or reporting requirements. Even after Wyoming was identified as the state I still had to enter 00000000 for a state id number before the program would continue.
What's great about it: I'm glad this is available in Turbo Tax Home and Business
What's not so great: Unclear W3, W2 official form and submittal
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Software
on January 21, 2014
Posted by: dehawkins
from Idaho
Turbo Tax has saved me tons of time and effort I love their program, and the ease of fill in the blank simplicity.
What's great about it: Easy walk through user friendly format
What's not so great: Only that its the dreaded T word
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love this Software
on January 22, 2014
Posted by: kaylopt
from Bellingham, WA
I have used TT for about a decade. Love it.
What's great about it: Easy, easy, easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
SIMPLE, and EASY
on January 22, 2014
Posted by: HEATJN
from CHANDLER, AZ
WONDERFUL AGAIN THIS YEAR, IT IS ACTUALLY A FUN PROCESS ! THANK YOU
What's great about it: THE SYSTEM COMPUTES FOR YOU , I HATE MATH
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great same every year expierence, one weak spot
on January 23, 2014
Posted by: CiroZorro
from American Fork, UT
I have been using Turbo Tax for the last 4 years of filing. I am addicted, its pretty cheap and it guides me through each step. When it doesn't have the info I need, a quick search on the internet and I am to the relevant IRS regulation. It does make my heart race the way it calculates what I owe or am owed for taxes as the number changes quickly as I go from income to deductions. It was an almost perfect experience this year but one thing could be much better and that is the step by step guide for investments as it directly relates to stock options. I am not referring to Incentive stock options, but the retail kind where you buy/sell calls/puts. With these kind of investments, my broker, and many others do not hand out 1099-B(as they are not required to by the IRS). I found clearer guidance on how to file this type of capital gain/loss in the forms then I did in the step by step guide. I ended up getting it done correctly using both in Turbo Tax. As I paid for the whole software package(TT:H&B), I would hope that the investment portion would have been thorough enough to walk through this. That is my only complaint, but I got it done with the help of internet, it just added a couple more hours to the process. Taxes are done! TurboTax was very beneficial to the process and I'll be using them again.
What's great about it: Loads prior year returns, No duplication of effort
What's not so great: Stock options not detailed at all
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
My experience with Turbo Tax
on January 23, 2014
Posted by: RobertOmnilife
from Houston, TX.
Been using turbo tax for a few years and never regret using it. I widely guarantee it to anyone.
What's great about it: I love the way Turbo Tax guides you step by step, anybody cab do it, pro or not.
What's not so great: Really can't think of anything I can improve this system
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it
on January 23, 2014
Posted by: Reinold
I use Turbo Tax every year to do my taxes. I love it. I'll keep using it for as long as it's there to use.
What's great about it: Easy, detailed, fast, smooth
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
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