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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Complete with 1 possibly preventable error
on March 21, 2014
Posted by: holla11
from Minneapolis, MN
I've used Turbotax last year and in the past to complete and file my own returns. Doing the return myself seems to put a little ease into the whole filing of the taxes. It has been overall a very good program and I will be using it again next year. I think the people at Turbotax work hard to keep up with the ever-changing tax laws. I did specifically struggle for quite a while this year when getting to the "check for errors" section at the end. This year the program sent me to M1PR form error, line 5 and it was requesting input. Long story short, this did not apply to me as a "renter" living with my girlfriend in our house that she is the sole owner on the mortgage (guessing the same or similar situation for many people). We share the expenses of the home so I guess Turbotax was seeing that as I would be requesting a rent rebate and something with the M1PR form? I had to get on the phone with turbotax and after 58 minutes, we figured out what needed to happen. The result included clicking the turbotax icon in the top left corner of the screen and searching for updates. There was an update (not sure why this update did not prompt me as there were 2 others that did while I was filling out my information). After an install, relaunch, and careful consideration NOT to check either box in the STATE section for the M1PR form, I was allowed to pass the evil tax gates and complete my return!
What's great about it: Complete and mostly easy to do on your own.
What's not so great: M1PR form and "check errors" gave me a headache
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Marginally Satisfied
on March 21, 2014
Posted by: Pfffft
from Albuquerque, NM
I filled my taxes and wound up with a schedule D revisit that was not removable even after I had put ALL applicable updates onto the program. There was some confusion about a 1099-Misc that generated a notification that could not be dismissed nor fixed. I ended up having to redo everything from scratch - a real pain. I moved Foreign Interest from the 1099-DIV and adding it to the "Other" deductions. This actually reduced my return rather than increasing it as stated. To correct this, I ended up deleting the entry from Schedule A, deleting the 1099-DIV, and reentering it.
What's great about it: Picked up previous year for guidance
What's not so great: Generated notifications which I could NOT remove
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very friendly program
on March 21, 2014
Posted by: Rodolfo99
from El PAso TX
I will back next year
What's great about it: TAke your hand and go throw the process
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never fun, but ok
on March 21, 2014
Posted by: docjimdfc
from Rogers, AR
I was impressed with the speed and convenience of directly entering my Schwab data. Otherwise, it's a task I would rather not do.
What's great about it: I am used to you.
What's not so great: The usual, I have better things to do with my time and resources.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost great
on March 21, 2014
Posted by: dsbenson
from Burlingame, CA
Nearly everything about TurboTax is great.
However, there are odd things left out of this program, given how long they've been doing it.
However, there are odd things left out of this program, given how long they've been doing it.
You can transfer return info from previous year, which is great. But there is no link between family returns, so if you have to file your children's taxes (for example) separately, you have to do a lot of manual data transfer. This seems like it should be totally automatic.
What's great about it: Easy to do taxes year after year
What's not so great: no integration across multiple returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best tax service in the business!
on March 21, 2014
Posted by: Emaline
from Huntsville, AL
Have used Turbo Tax over 20 years and it's dependable and accurate in filing my taxes. Would never consider using anything else!
What's great about it: Always has answers to my questions!!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
better every year
on March 21, 2014
Posted by: HarrySiii
from Londonderry, NH
There are lots of details to cover, but TurboTax provides thorough detail on what each item means and is very accurate knowing where to direct you. They are making these helpful features better with each release.
What's great about it: very detailed
What's not so great: none
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on March 21, 2014
Posted by: gat808
from Atlanta, GA
I love the way Turbo Tax walk you through each step and phase of the return. It's comforting to know I do not need to be a tax law expert. Additionally, it thinks of deductions and credit you otherwise might miss. But the absolute best feature it how it helps you think ahead to next year; additional tax options, affordable healthcare options, ways to maximize your tax responsibilities. Thanks Turbo Tax for making tax prep easy, fun and affordable.
What's great about it: Exceptionally easy to navigate each section and screen
What's not so great: None that I can see
Pros: I moved
Written by a customer while visiting turbotax.intuit.com