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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
good but a little confusing
on March 21, 2014
Posted by: Btbt
from Davis, CA
When I wanted to go back to something, it was very hard to find the right screen and it would take me back to answering the original questions instead of showing me what I had already done. That was very annoying and confusing. When i was ready to submit electronically, it said it couldn't be done for some reason and I would have to do it by mail and pay by check. I wanted to go back and make sure the automatic withdrawal from my checking account I had filled out to pay my taxes was erased, but I couldn't get back to that screen. I finally called your service today to make sure about that and was told since it wasn't submitted, the payment would never go through. Hopefully, that is correct.
Another annoying problem is that when I close the documents and then want to open them later, sometimes I can't get to my return. I had to be really creative to reopen my records today. The file opened up empty at first and I had to search my computer to find it.
Finally, I would like to be able to save a PDF before I get to the print screen. It was not very obvious to me how to print my forms until I happened to see the PDF button on my print screen.
What's great about it: very easy to go through and answer questions
What's not so great: moving from section to section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesom
on March 21, 2014
Posted by: Tumbleweed1977
from Elk Mound, WI
I am independent contractor working as a courier. All I had to do was answer the questions and Turbo Tax did the rest. It sure has saved me a lot of headaches. I have used Turbo Tax for 15 years and wouldn't consider using any other such service.
What's great about it: Just answered the questions
What's not so great: Increase in price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ineffective error checking
on March 21, 2014
Posted by: NingTax
from Oklahoma City, OK
I was prevented from efiling for days to figure out an "error" in Form 4562 line 13 "Carryover of disallowed deduction to 2013." 2013 TurboTax reported carryover from 2012 to 2013 but insisted a calculation error in 2012 Form 4562. Apparently, the 2012 return passed review and error checking only to be singled out in 2013 return -- an example of poor algorithm. Why did the 2012 error checking routine overlooked the accuracy in the first place? I did not enter these numbers in error. TurboTax did the calculations.
What's great about it: Smooth interview approach
What's not so great: Lacking correlation with previous year's return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turb Tax is easy
on March 21, 2014
Posted by: Hotrod37
from Escondido CA
Good instructions. easy to maneuver thru catigories
What's great about it: Great program
What's not so great: state e-file should be free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to complete
on March 21, 2014
Posted by: LAW09
from Massachusetts
Completed my taxes in no time, only ran into some difficulty getting answers to closing a LLC partnership.
What's great about it: Good step by step directions
What's not so great: Some help information is hard to find
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another easy tax year w/ TurboTax Home & Business!
on March 21, 2014
Posted by: ddunk1946
from SE Texas (Houston suburb)
I have used Turbo Tax for Home and Business as long as I can remember. It never fails to make the tax reporting process easy and stress-free!
What's great about it: Same easy/informative user interface as prior years
What's not so great: None that I can think of...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Uncle Sams Uncle
on March 21, 2014
Posted by: Kabir14
from Miami, Florida the best state
No complaints
What's great about it: Excellent very detail
What's not so great: wish for ordinary man would be easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Blah
on March 21, 2014
Posted by: Anirritation
from Garland TX
I would not have known I didn't have current version of software if one of the items was not marked as waiting for an update to be released (state sales tax). Fairly easy to use, but did not understand some of the questions.
What's great about it: looked for deductions was fairly straight forward.
What's not so great: Did not do an automatic update or check for updates when installed.
Written by a customer while visiting turbotax.intuit.com