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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Used For Years
on April 11, 2014
Posted by: GaryofMN
In general I enjoy using TurboTax, but the details asked for in TurboTax do not align with Quicken tax entries associated with some categories, e.g. TurboTax asks for more details on medical expenses than Quicken provides tax line entry choices such as medical equipment, lab expenses, optical. So I must separate these manually. I have figured out how to create subcategories for many things to pick out the tax related portion of an expense or income but still must manually do calculations to align them with TurboTax step by step questions. Also, it is sometimes difficult to locate and understand the calculations behind some line entries. I guess that is where I am trusting TurboTax to do it correctly.
What's great about it: Provides file of backup data; Transfers data from both Quicken and Quickbooks
What's not so great: Always have to make manual adjustments/overrides for some deductions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 11, 2014
Posted by: Davga
The differences from year to year often throw me off sometimes. For example there were different questions regarding to my installment sale of property and I felt uncomfortable that I wasn't getting the full benefit.
What's great about it: Easy to use once all info you need is gathered.
What's not so great: Have to be careful what you check as you go through the questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Walked me through each procedure
on April 11, 2014
Posted by: em30
It is thorough and step by step.
What's great about it: Easy format
What's not so great: Some unnecessary questions, but it was good overall. Sometimes hard to local unusual places for information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problems with TurboTax on the Macintosh
on April 11, 2014
Posted by: BJKoselka
Slightly below average due to having to reload for disk, getting update then continuing.
Starting Turbotax by clicking on the data file it would check for updates, Clicking on the OK box to close the popup did not work so the popup stayed. While the popup was open the "Tips" or items that offered additional information would not open.
Only way to see the information was to re-install and not reboot the computer.
What's great about it: easy to follow
What's not so great: had to reload often to get tips
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy2Do
on April 11, 2014
Posted by: Gram578
Ease of filing with Turbo Tax software can't be beat. Have used it for several years and expect to continue using it.
What's great about it: Everything so easy with pulling in last year's information
What's not so great: Cannot think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not a good experience
on April 11, 2014
Posted by: 2thhalr
Updates are too deep in the program, Print for your records should be after all corrections completed, not after E-filing. Surely there must be better programs than TurboTax
What's great about it: cheaper than professional tax preparer
What's not so great: Hard to understand, corrections next to impossible, frustrating, slow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not bad but still needs improvement
on April 11, 2014
Posted by: lowcountrysteve
poor instructions for entering land sale...a couple of folks said to enter as a home sale. Wrong..., business section not well developed. Better than trying to go it alone however. Just need a better help function with more competent answers than what turbo tax provides.
What's great about it: ease of entry, ability to go directly to forms
What's not so great: conflicting and possibly incorrect help from community
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo user
on April 11, 2014
Posted by: CSimon
Wish there was a way to get answers to particular senarios without having to go to a tax expert.
What's great about it: step by step questions and explanations
What's not so great: Terminology not always understandable,
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com