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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great product
on April 11, 2014
Posted by: CEOlsen
This customer did not provide a text review.
What's great about it: easy to understand. covered all the bases. have used Turbo tax for over 10 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on April 11, 2014
Posted by: fish1947
E-file kept asking for updates, I did six in a row and all were the same 18a release. I finally had to quit Turbo Tax restart to get e-file to work. Never had this problem in the past. Help was useless on this, I had to figure it out myself.
What's great about it: Simple and intuitive
What's not so great: E-file was difficult for 2013
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not so Tough
on April 11, 2014
Posted by: LuciMB
We have always had help with taxes in the past, but for multiple reasons decided to do our own this year. We were pretty organized, so the process was easier than I thought it would be. The questions if needed, on-line support and flags were great. The form is really easy to navigate - we were ready to file and had a glitch with our Federal return (put Jr. instead of JR) - I went back to the beginning and fixed that in our profile area - and bam, back to filing. Really user friendly - I also like the security of a small 'audit' fee for help/guidance if that happens. Makes me feel more comfortable. Thanks!
What's great about it: Easy to use - help if I needed it, easy to understand questions, easy to navigate - loved the flags for review
What's not so great: Some accounting language still hard to understand - but as helpful as possible (questions/support filled in any blanks)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wish list
on April 11, 2014
Posted by: Kjburke
Easy to use, one item on my wish list, ability to upload w2g's, or at leaf have autofill option for address, city, state, zip and tax id#.
What's great about it: easy to use
What's not so great: need autofills
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made my life easy
on April 11, 2014
Posted by: Ramasai
I have been using Turbotax since many years, it is excellent software. It is very user friendly and made my life easy to solve the very confusing tax rules
What's great about it: Education credit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Software bug on Form 8829 drove me crazy!
on April 11, 2014
Posted by: Slewis1953
Had difficulty overcoming a bug in the program concerning home offic deduction. System went down when I tried to Efile. Eventually got past these problems, but blood pressure still high!
What's great about it: Interview style of interface is nice.
What's not so great: No Tech support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Perfectly detailed to follow the steps, easy usage
on April 11, 2014
Posted by: Flowergirlg
I would never trust another way to do my taxes. I have been using TurboTax for years now, and will continue to do so. It is easy to follow the steps and I like that they give the option of doing it on your own, or following each step to get the maximum return possible. Keep up the great work TurboTax!
What's great about it: The info. given if you didn't know wjat something meant
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Enhanced Return
on April 11, 2014
Posted by: Codex98
Overall this is a great program during the difficult tax season. If any thing can be improved, it would be some explanation when entering data for K-1 schedules.
What's great about it: Easy to follow and I like being able to keep details for data entries
What's not so great: K-1 schedules are difficult to understand when more than one foreign country is involved.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com