turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Thrilled by all its details for savings.
on March 21, 2014
Posted by: Flyingfingers10
from Walnut, CA
wonderful experience.
What's great about it: Easy to understand and follow.
What's not so great: Energy saving calculation was not easy to follow.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
BAD PRINTING ON AZ RETURN
on March 21, 2014
Posted by: BJBOOKIE
from Glendale, Arizona
THE ARIZONA STATE TAX RETURN IS COMING OUT IN GIBBERISH. THE FORMS MUST BE PRINTED TWO TO THREE TIMES TO GET ONE GOOD COPY. PLEASE CORRECT THIS ERROR.
What's great about it: FEDERAL RETURN IS OK
What's not so great: ARIZONA STATE RETURN VERY BAD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax experience
on March 21, 2014
Posted by: Pete5147
from Wisconsin Dells WI
TurboTax is cost effective, easy to use and is the tax expert that usually would cost you much more. An added plus is the privacy you gain by using the program. I have used it in the past and will use it in the future! The only thing that could be better is to have an IRS agent do your taxes. That would probably cost much more.
What's great about it: Easy, accurate, and works even better than advertised.
What's not so great: Can't think of anything.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 21, 2014
Posted by: LimbaughFan
from Birmingham, AL
Before using Turbo Tax, I would do it myself, but would always call several CPA friends to ask several questions and use their valuable time. Still I didn't feel comfortable nor confident when sending in my return.
What's great about it: After using Turbo Tax for several years, I enjoy the ease of using it and the familiarity of it.
What's not so great: I couldn't find the chat section this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
good package
on March 21, 2014
Posted by: t1m2
from succasunna, nj
good overall package....fix the registration page so the software knows you have done it and the registration page can go away. also why are yoiu holding up my review by asking for a silly nickname that is 4 digits long...most have been taken, ,please don't waste my time with this type of requirement....who approved this?
What's great about it: updates and calculates very well
What's not so great: registrastion page keeps coming up even after I've registered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
DO IT YOURSELF!
on March 21, 2014
Posted by: ROY51
from SEATTLE WA
SIMPLE AND VERY THOROUGH
COVERS ALL ASPECTS OF INDIVIDUAL, JOINT,
BUSINESS INCOME, DEDUCTIONS, INVESTMENTS
What's great about it: SIMPLE AND VERY THOROUGH
What's not so great: NONE
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Finally Done!
on March 21, 2014
Posted by: jands813
from suburbs, pa
had a gliche transferring fed info to state info called the help line had it fixed and sent in under an hour. great tech support!
What's great about it: easy and fast
What's not so great: got stuck transferring to state
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great job
on March 21, 2014
Posted by: smallblock16
from minnesota
Great experience have used it for the lat 9 years
What's great about it: all the help and ease of use
Written by a customer while visiting turbotax.intuit.com
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