turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Easiest and Simplest way to refund.
on January 23, 2014
Posted by: Shan786
from Newport News, VA
There should be one page check list before starting the return. This page should ask about all tax related items and then rest of the software should go accordingly. This will save user from answering unrelated questions.
What's great about it: Easy language in plain english, simple and understandable questions.
What's not so great: Did not find any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great for multiple returns
on January 24, 2014
Posted by: Cclark23
from Washington, DC
A very detailed and easy to use program. You can use this for multiple tax returns if helping out your friends. Great price, but could be a little cheaper if just downloading the software. The state return prices are a little high as well, but I realize you have to pay for all those tax updates/changes!
What's great about it: Can do multiple returns for family/friends
What's not so great: Cost of state returns
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
1099's - Good, but could be better.
on January 24, 2014
Posted by: AJZim
from Richmond, VA
I have used Turbo Tax for 1099's for many years and keep hoping that certain improvements will be made.
1) If a 1099 vendor is not used this year, "delete" is the only option, if you don't want the name to show up on a blank 1099. Adding the option to "deactivate" would be great, so that if used next year, the contact info wouldn't have to be re-entered. (Like QB customer and vendor lists.)
2) For each 1099, one must answer two questions before the 1099 amounts can be filled in - on two different screens - click yes or no, then "next." When processing several 1099's, this takes time. It would be much easier if, next to each vendor on your list, there were boxes to check "yes" or "no" for the two questions, streamlining the task.
3) More print options would be nice - such as allowing one to print a one-page 1099 for each vendor, rather than the 2-page version, since the state copy is not needed if taxes are not withheld. I always go in and select pages, rather than print these, which, again, takes time.
What's great about it: Overall good format and uploading of prior year return
What's not so great: See Below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TT
on January 24, 2014
Posted by: malio
from DC
Turbo tax rocks with all the deductions and everything that makes this product so easy. Ive used Turbo Tax for years, since 1999. Turbo Tax has always made it easy for me to file electronically.
What's great about it: great for small business
What's not so great: adding up all the receipts
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy enough
on January 24, 2014
Posted by: brohl440
from Roseville, MI.
Customer service was very good, pleasant, and helpful.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on January 25, 2014
Posted by: Moshell
from Berwick, ME
I have been using TurboTax for 10 years and love it! I used to have to pay almost 3 times as much money to a tax accountant to enter my information, because the paperwork overwhelmed me. With TurboTax, I answer simple questions, and it puts everything in the right place. Thank you, TurboTax for saving me money and giving me the confidence to prepare my own taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy & Fast
on January 25, 2014
Posted by: MsJan
from Greeneville, Tennessee
I've done this for many years and you keep up with everything.
Stay on top of it. Thanks, MsJan
What's great about it: Transfering of files
What's not so great: none
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tax form 1099
on January 25, 2014
Posted by: JigsIgoe
from Estero, Fl
Very easy to work with, need to automatically skip to the next field when inputting a City, I had to go redo all the forms but it caught that I put the entire City, St and Zip on first box, couldn't see the St and Zip box until I tried to finish.
Other than that, it was flawless, no more hand written 1099's.
What's great about it: EASY
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
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