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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Works Well
on March 22, 2014
Posted by: Billh1
from Naples, FL
I've been using Turbo Tax (TT) for tens years. I use to do everything in Excel then transfer all work to the IRS paper forms. Imagine that! With TT, I've never had a problem. I've recommended it to many others - including my father.
The wizard works well. I'll often jump to the forms user experience for special circumstances.
This year with the simplified home office deduction, TT did not work correctly until you installed the latest update. I did spend a couple of hours researching and trying alternatives. I decided to wait a few weeks before trying again (knowing that there are regular updates). Wa-la - they fixed the issue with the latest update.
I've also subscribed to the annual delivery; simple and easy!
What's great about it: Easy to use wizard
What's not so great: Form entry method can be tough
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making it Easy
on March 22, 2014
Posted by: 2Darla
from Prince Frederick,MD
I have used Turbo Tax for several years and recommend it to anyone I file not only personal taxes but farm and Schedule C also and Turbo Tax makes it easy and also saves me a bunch of money in tax preparation Thanks ever so much
What's great about it: leads you through step by step
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service and Software
on March 22, 2014
Posted by: dantdors
from Hanover, PA
I have used Turbo Tax for years and and always been pleased! The software is easy to use, and the help available through forums, FAQs and by telephone is phenomenal! I have never been disappointed and have always come out ahead by using Turbo Tax instead of having someone else prepare my taxes.
What's great about it: Ease of Use and Help available
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tt did very well
on March 22, 2014
Posted by: MYRCY
from Henrico county VA.
If you use Turbo Tax you wont miss any opportunity to keep your taxes low or your refund high.
What's great about it: I do not understand the tax forms, Turbo Tax does.
What's not so great: Problem is with IRS not TT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Program!
on March 22, 2014
Posted by: Camp75
from Pittsburgh PA
I have used Turbo Tax for Home and Business for years. One year I did try a different product that was cheaper. It was so complicated, I immediately went out and purchased Turbo Tax. I complete returns for my business, my son and my parents. I originally paid huge amounts of money for accountants to complete my returns. I couldn't believe it could be that complicated so I tried Turbo Tax and have never regretted that decision. The program is so user friendly and walks you through each section step by step. It helps you find deductions you would never think of. When I file the returns I feel totally confident that they are correct. The e-filing makes it so easy to file on time too!
What's great about it: It is by far the most user friendly program available!
What's not so great: NONE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy! Really!
on March 22, 2014
Posted by: MaryCSB
from Jacksonville, FL
I was intimidated at first when a friend suggested I use Turbotax this year. I had always had a professional or friend prepare my taxes and thought it was an overwhelming process. Boy, was I wrong! Turbotax makes it so simple and walks you through every step.
This is a fabulous product and well worth the price! I'm doing my own taxes from now on! Thank you, Turbotax!
What's great about it: So simple to use!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
mixed review this year
on March 22, 2014
Posted by: donewithtaxes26
from Denver, CO
Mostly easy with each step explained. However, if I had not used TT before, I would have missed a number of my self-employment business deductions. Had to go in and manually enter the information on the specific form, rather than entering it though the question and answer section.
What's great about it: it did all the math
What's not so great: 2013 business version did not take me to all self-employed entries. Had to call up the form and enter the information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of Mind
on March 22, 2014
Posted by: Beverly550
from Alpharetta, GA
I have used this for several years and also have had professionals prepare our taxes some years. I find that it is no more work than preparing information for a professional tax preparer and a lot more expedient. In both situations the taxpayer is responsible for the information on the return. I might as well do it myself and get it right the first time instead of having to communicate with someone who is just entering what I give to them as they understand it.
What's great about it: Asks all the right questions, carries forward information from prior years, eliminates math errors, typewritten return
What's not so great: somewhat tedious, had a hard time understanding how the Georgia Retirement credit was calculated
Written by a customer while visiting turbotax.intuit.com