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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
overall was very easy to use
on April 10, 2014
Posted by: rachelbam
This customer did not provide a text review.
What's great about it: very easy to use
What's not so great: this year found it difficult to locate place to input medical insurance premiums
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great! The running total is amazing!
on April 10, 2014
Posted by: suzyore
I've been using TurboTax for years and expect to keep using it.
What's great about it: The guides, the ease of filing. It gets better all the time!
What's not so great: Some "errors" are hard to understand. TurboTax refers to a place, but the correction isn't always easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 10, 2014
Posted by: johnboyle14
I had already bought audit protect last week
When I field tonight it asked me to buy again.
I declined. Have record of original purchase. What would have happened if I clicked it again.?
When I field tonight it asked me to buy again.
I declined. Have record of original purchase. What would have happened if I clicked it again.?
Turbo is not what it was years ago. Cant ask any questions is biggest mistake.
Also when entered my husband's consultant income.
It did not show up in summary page, but was there when printed out.
It did not show up in summary page, but was there when printed out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Friendlier than ever
on April 10, 2014
Posted by: DanvilleTim
Previous years' Turbo Tax often left us uncertain as where we were in the process of entering information. Turbo Tax 2013 seemed better about this. It would ask questions that contained enough information to make it clear what was being asked, like (and this is not a direct quote) "Was the pension Tim collected from QBF Sign Co. from a qualified plan?" and then offer to explain what a qualified plan was so we know exactly what pension and how to judge whether it was qualified or not. Turbo Tax's explanation, by the way, is the first explanation of a "qualified" plan I have ever understood.
There were a couple questions that could have been worded better: while working on Deductions and Credits, in the category Cars and Other Things You Own, it asked "Are you ready to enter your information?" But... what if we don't have any information to enter? Selecting NO was apparently the right thing to do in this case, as it took us to the next subject.
There were a couple questions that could have been worded better: while working on Deductions and Credits, in the category Cars and Other Things You Own, it asked "Are you ready to enter your information?" But... what if we don't have any information to enter? Selecting NO was apparently the right thing to do in this case, as it took us to the next subject.
What's great about it: Questions contained key words that made it clear what was wanted.
What's not so great: A few questions were confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 10, 2014
Posted by: SuexSuex
I have used Turbo Tax for about 7 years now, and I can not think of one single reason to even consider another option to file taxes.
What's great about it: The guided options make the complicated tax processes easy.
What's not so great: I can not think of a single con to list
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT REFUND
on April 10, 2014
Posted by: enniskid
EVERYTHING I NEEDED. I LIKED THE TRANSFER AND THE QUESTIONS WERE EASY TO UNDERSTAND.
What's great about it: EASY
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need to trust it
on April 10, 2014
Posted by: Shinkosky
I need to learn that Turbo Tax is very through. I want to charge ahead and worry it is not going to my Schedule C expenses, etc. but it always comes through
What's great about it: Very thorough
What's not so great: Sometimes too many unnecessary questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Home & Business
on April 10, 2014
Posted by: KYBred
I've been using Turbo Tax for quite some time. The only thing people need to know about the program is...IT'S FANTASTIC!!
What's great about it: The fact that Turbo Tax asks all of the questions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com