Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax for Dummies
on March 22, 2014
Posted by: CPA2Boot
from Houston, TX
I have used Turbo Tax for at least 15 years and the continued improvements, including ease of navigation and up to date tax information are favorites for me.
What's great about it: Help feature and ability to either use step by step or go straight to the forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always As Easy As 1...2....3
on March 22, 2014
Posted by: TReck42
from Kentucky
I have been using Turbo Tax for a number of years and love it! Never any issues with it and I can pretty much do my taxes in a hour or two. Thanks Turbo Tax!
What's great about it: Easy to Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complex Returns Managed Easily
on March 22, 2014
Posted by: Chippopotamus
from San Diego, CA
Even with 30+ years of experience as a corporate tax lawyer, the intricacies of individual income tax returns are not worth the extra research that I would need to do once each year. I don't have the time, much less any career reason to try to match what TurboTax embodies and accesses. Leaving it to the experts and the community is the only rational way to get it done without reinventing many wheels and most likely going astray inadvertently. It may not be perfect, but it is powerful and provides enough peace of mind to merit the trust that I place in TurboTax year after year after year. Picking up a carryforward from last year reduced my tax liability by more than 75%, and on my own I probably would have missed it and paid Uncle Sam a lot more than my legal tax obligation. The cost-benefit ratio is staggering, to say the least.
What's great about it: The Only Comprehensible Way To Get It Done Safely
What's not so great: Separate Charge for State E-File
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
BAD PRINTING ON ARIZONA FORM
on March 22, 2014
Posted by: BJBOOKIE
from Glendale, Arizona
WHAT IS WRONG WITH THE ARIZONA TAX RETRUN FORM? i AM WASTING TIME AND PAPER TRYING TO GET ONE COPY THAT I CAN MAKE COPIES OF. NEVER HAD THIS PROBLEM BEFORE.
What's great about it: GOOD PRODUCT
What's not so great: EVERY TIME I PRINT THE ARIZONA TAX IT IS GARBELED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
REFUND!!
on March 22, 2014
Posted by: dbar10
from Blue Springs, MO
My return was much easier than I thought. I own a small business and we have grown a lot this year. The tax return was much more painless than I thought. glad I did them with TurboTax.
What's great about it: Easy and Quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful , but...
on March 22, 2014
Posted by: theresafes
from Ruckersville VA
You can still make errors, which I usually catch myself, becaue I've checked something incorrectly or entered number in the wrong box. Turbo tax will not catch those errors and will carry them right through the whole return. Just know that it is only as smart as the user. Have to say though that I use this every year and speeds up the process immensely.
What's great about it: much easier than doing manually
What's not so great: TurboTax is ONLY as smart as the User who enters info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent, even for complicated taxes!
on March 22, 2014
Posted by: ilasocal
from Southern California
I have retirement income, business income, K-1 and other business ventures and rental income, and can do it all myself with this product! Granted, I DO have an accounting background, but I've been using this program for years and have very pleased. I'd like to see a bit of fine-tuning, though, of the Estimated Tax calculations. It seems to either WAY over-estimate or under-estimate.
What's great about it: Easy
What's not so great: Price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not so painful
on March 22, 2014
Posted by: hcrane
from Monterey, CA
I like the convenience of doing my taxes at home, in my pj's, no pressure. I save so much money too! I do miss having the expert but every year I leave my accountant's office feeling I've been overcharged. I would love it if the program could give you specific advice for saving in the upcoming year based on your tax bracket. I will most definately use this program next year.
What's great about it: Asks the same questions my accountant does
What's not so great: Some tax detail is hard to understand without an acoounting degree. It's nice to have a real person advising you.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com