Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Makes filing taxes pretty easy and comfortable
on April 10, 2014
Posted by: AvioMac
Overall TurboTax is easy to use and very accurate. Some deductions are overlooked for the home based business so have to go back and enter manually. The review process shows they are appropriate.
Have been using TurboTax for over ten years so starting new returns is easy as it picks up previous years return to show comparison. This helps to catch and review deductions that are very different or missed.
What's great about it: Step by Step guides & side by side comparison to previous year
What's not so great: Occasionally misses some business deductions
Using TTax this year was hugely frustrating. Either the Gov't. has made taxes a lot more complicated this year, or TTax had to scurry to get the program out with lots of changes, or both, and therefore didn't even come close to the smooth, easy tax prep experienced in previous years. Your form 8829 computations have at least one error in your program, that I fussed over for 2 days, getting nowhere (Steve with Intuit fixed my problem with it but your error still is present- and you by gosh better not charge me for that call because it was clearly your error). In many other places, TTax just didn't take the time to make finding things easy for us preparers. You only get a "3 out of 10" recommendation this year!
The federal interview and guides have become so great and solid over the years that we are spoiled when there aren't the same level of pro-tips, links for more info, or links to instructions on the state level. Sure, I know why it's not there, because it's difficult to do that for all the states, as they are so different. The interview itself and the calculations for state appear to be correct, from what I can tell, but I don't understand enough about my own state's taxes, to say for sure....as I'm new to this state, and need that extra help that I've come to expect from the federal interview. Please focus on making the state guides as robust as the federal in the coming years.
What's great about it: Federal interview and guides
I have been using TurboTax since it was first released. The 2013 version is outstanding. My tax work was reduced to less than a half hour. I have to admit though that I am a Quicken user and keep all of my records in Quicken. That makes the job easier since I port the Quicken data into TurboTax. Wonderful marriage of products.
What's great about it: It is the easiest to use product for taxes
I've been using Turbo Tax to file my taxes for as long as I can remember. Every year, the step by step guides just keep getting better and more user friendly. I wouldn't even consider another product.
What's great about it: Easy to use, step by step guidance
What's not so great: Doesn't always explain state issues very well
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved