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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
another good experience
on March 22, 2014
Posted by: bobnat1inSpfld
from Springfield, IL
Been using TurboTax for years. Always pleased. For a simple, single individual or married-filing-jointly that work outside the home, I'm not sure it could get any easier/simpler. I do wish there was a tutorial or detailed questionaire to help with home-based business portion of the return. Not very clear where to input what expenses. i.e... confused again this year as to whether or not to include spouse's (home-based business owner's) portion of insurance premiums paid through other spouse's employer (after speaking to several others outside of TT, decided not to). Have to categorize and label your own business expenses. TT does not help much with this. All in all, we will be using it again next year.
What's great about it: simple, straight-forward, cost-effective
What's not so great: not real clear how to enter deductions for home-based business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Easy
on March 22, 2014
Posted by: thomaston
from Markham, Il
I have been using Turbo Tax for years. Its step by step format and reviews make it very easy to use, I'll keep using Turbo Tax.
What's great about it: Step By Simple Step
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 turbo tax review from apetrich
on March 22, 2014
Posted by: AnitaPetrich
from Mariposa, CA
Every year since Intuit has been involved the quality and comfort for Users has declined. This year I really did not like Turbo Tax. After I got through I finally figured out how to navigate to print and save. I am questioning if I will use this next year.
I cna't even get this review to go through.
I cna't even get this review to go through.
What's great about it: explanations written well but minimal information
What's not so great: screen navigation,explanation, forms access, how to print
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Process but a little redundant
on March 22, 2014
Posted by: johnandleeann
from Sykesville, MD
Very good product, but should retain answers when to have to go back.
What's great about it: Easy and fluid
What's not so great: When you go back to check items, do have to repopulate fields
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 22, 2014
Posted by: djg46
from Nashville,TN
I run a small business draw my SS and work apart time job and a wife that work full time. if you have your data ready it is very easy
What's great about it: easy to use and follow instructions
What's not so great: some pages were late in being updated
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Does It...
on March 22, 2014
Posted by: fr8rbum747
from Down State Illinois ( NOT CHICAGO !!! )
I found the program to be a pleasant walk through on my taxes. Charges and updating of software to bigger and better was a little frustrating. By it once should get it all. Pressure to E-File was a little to much and the State was again an additional fee. Be up front and tell me on the box. Program ended without my knowing if and what to mail into the State? I guess I became number tired by the end of the program. Used Tax Cut last several years but Turbo handled the Schedule K better this year. Still confusing with royalties, losses and interpretation of what I received.
What's great about it: Step by Step Coverage
What's not so great: A little bit too much sales pressure Intuit Products.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
too many additional fees!
on March 22, 2014
Posted by: DrJur
from Bronxville NY
It's bad enough that the U.S. has separate taxes for each state and that all are not integrated together, but Turbotax charges a lot in addition if one should be unfortunate enough to have to pay taxes to more than one state.
What's great about it: Integrated well
What's not so great: Too many additional fees at too high a price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of filling out forms
on March 22, 2014
Posted by: Shadowbox
from Sioux City, IA
easy to follow and fill out forms. Interview helped in some new scenarios presented this year. When came time to print, sometimes had to print 3 or 4 times to get a legible copy without foreign language and strange symbols that did not make any sense.
What's great about it: easy to use and follow
What's not so great: some printing problems when time to print copies
Written by a customer while visiting turbotax.intuit.com