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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy Does It...
on March 22, 2014
Posted by: fr8rbum747
from Down State Illinois ( NOT CHICAGO !!! )
I found the program to be a pleasant walk through on my taxes. Charges and updating of software to bigger and better was a little frustrating. By it once should get it all. Pressure to E-File was a little to much and the State was again an additional fee. Be up front and tell me on the box. Program ended without my knowing if and what to mail into the State? I guess I became number tired by the end of the program. Used Tax Cut last several years but Turbo handled the Schedule K better this year. Still confusing with royalties, losses and interpretation of what I received.
What's great about it: Step by Step Coverage
What's not so great: A little bit too much sales pressure Intuit Products.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
too many additional fees!
on March 22, 2014
Posted by: DrJur
from Bronxville NY
It's bad enough that the U.S. has separate taxes for each state and that all are not integrated together, but Turbotax charges a lot in addition if one should be unfortunate enough to have to pay taxes to more than one state.
What's great about it: Integrated well
What's not so great: Too many additional fees at too high a price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of filling out forms
on March 22, 2014
Posted by: Shadowbox
from Sioux City, IA
easy to follow and fill out forms. Interview helped in some new scenarios presented this year. When came time to print, sometimes had to print 3 or 4 times to get a legible copy without foreign language and strange symbols that did not make any sense.
What's great about it: easy to use and follow
What's not so great: some printing problems when time to print copies
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes it easy
on March 22, 2014
Posted by: rcashion616
from Charlotte NC
I've been a TurboTax user for close to 20 years now. it makes filing our taxes easy and let's you choose if you need help, or if you just want to fill in the necessary IRA forms. You can switch back and forth between these modes so that you are working with your return in whichever way makes the most sense for the document/area you are currently working with.
What's great about it: year to year carry over of information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 23, 2014
Posted by: saleen89
great
What's great about it: easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME--REFUND
on March 23, 2014
Posted by: SirPhantom
from San Antonio, TX
I HAVE WORKED WITH TURBO-TAX SEVERAL YEARS. I ALSO HAVE WORKED AT H & R BLOCK OFFICES. TURBO-TAX IS MUCH MORE USER FRIENDLY IF YOU HAVE NO QUESTIONS.
TURBO-TAX IS A TO-THE-POINT PROGRAM.
TURBO-TAX IS A TO-THE-POINT PROGRAM.
What's great about it: POINT BY POINT GUIDANCE AND EASY SWITCH TO FORMS
What's not so great: HARD TO DETERMINE BEST FORM FOR TIMBER SALES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome program
on March 23, 2014
Posted by: rnobriga
from Waipahu, Hawaii
but having my previous taxes handy on my other computer, made it easy to look up info and get it on the current site. You guys are awesome, thank u.
What's great about it: helped me thru everything
What's not so great: business section was aliitle ruff to get thru.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax has become bloated doo doo
on March 23, 2014
Posted by: BudRose
from Ringgold, GA
This is the last year I will be using TurboTax. I have used it several years. But after rebooting every few screens, I finally succeeded in e-filing.
This was the most horrid experience I've had on filing taxes.
I will be reviewing the alternatives throughout the year, I may just do it by hand.
What's great about it: eventually got the taxes done
What's not so great: Causes constant reboots
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com