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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Not very helpful
on March 23, 2014
Posted by: windsorrider
from CT
This review is for home and business. Turbo tax does a poor job of explaining the business tax requirements for a business getting all its income on a 1099. For example, if I had not researched how to handle the $6000 I collected in state sales tax, Turbo Tax would have treated it as income. Even after I knew where to enter the deduction, I realized Turbo Tax ignored the subject. TT calls the field Fees. It is really taxes and fees. In the end, I pretty much did the taxes manually, I cannot trust Turbo Tax.
What's great about it: A good general guide as to what is needed
What's not so great: Falls down on the detail
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eases the Pain!
on March 23, 2014
Posted by: RealtorFrank
from Sun City West, AZ
TurboTax makes your filing about as painless as it can get. I've used it for several years for home and my real estate business. If you team it up with Quicken, and keep Quicken up to date, filing is a snap. Gone are sorting through shoebox days.
What's great about it: Makes sure you don't miss anything; finds & helps correct errors
What's not so great: Not many...would like to be able to go to a specific form to make any changes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
disappointing software
on March 23, 2014
Posted by: mamacub
from Northern TX
I provide child day care and know somthing about filng taxes because in prior years I dug through IRS publications and made sure I had the forms I needed. I had extra things to file this year so decided to sping for the expensive TT product. Had I not known what did to begin with, I would never have been able to figure out this year's taxes using this expensive program. I even had to search IRS publications to figure out where to take a simple energy credit.
Basically, I think TT asked questions that may have been specific to some self employment categories, but not mine.
Basically, I think TT asked questions that may have been specific to some self employment categories, but not mine.
What's great about it: Turbo Tax has been helpful over the years
What's not so great: the business and home editon was not worth the extra money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!!
on March 23, 2014
Posted by: TaxedRon
from Buffalo, NY
Great job again - TT!!
What's great about it: Easy to use, love the feature that brings last years info over
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Almost there
on March 23, 2014
Posted by: JJCress
from Maryland
Program walks you through each step with ease. It even tries to identify rare situations that may apply to your tax return.
The only problem was a glitch that would not accept a zip code for education. Nothing seemed to fix the problem and was offered to delete that section of return which throws off return numbers.
Still happy with product overall.
What's great about it: Walks you through the return in logical manner
What's not so great: Glitch would not let return be electronically filed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes business filing easier
on March 23, 2014
Posted by: COTerriermom1
from Denver, CO
Turbo Tax is the best. Been using it forever...since we started our business in 2000...I can file with confidence knowing Turbo Tax has checked my forms for errors and they make e-filing so easy! I wouldn't know how to do taxes with them!
What's great about it: Everything is there from last year - makes double checking easier
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplification of the Tax Preparation process
on March 23, 2014
Posted by: Roger894
from Richmond, Va
Overall, I thought TurboTax provided a good product for me to use. I had a few questions as I was going through the return and I did not have any problems getting support assistance and they were able to walk me through the issue I had with relative ease. The only down I saw in using the software was at times I thought the navigation seemed a little bulky when I was trying to review just certain items that had been previously input. For instance, if working on a rental property expense type, I didn't see a good way to review the expense and then return directly to the list of rental properties without having first to review all of the expense pages for that property. It may be I was missing an easy way to do it, but it seemed to me if they had an additional button on some of the pages that would automatically return you to that item's main topic page it might make it a quicker navigation process. I am sure I will be a return user next year.
What's great about it: Fairly easy working through the process, Support when I was having a problem
What's not so great: At times I thought navigation through the program could work more efficiently
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
K-1 FORMS MADE EASY
on March 23, 2014
Posted by: 12Russ34
from Indianapolis, IN
Some steps are not verified, so I have to go look through the forms to see if they are done. For example, I had to search the forms to see if qualified dividends were considered. They were.
What's great about it: EASY TO USE
What's not so great: STEPS TAKEN NOT EASILY DETERMINED
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com