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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Two Thumbs up for TurboTax
on March 23, 2014
Posted by: Srichar9
from Fayetteville, GA
I love TurboTax! I'm horrible at math but great at doing my own taxes with TurboTax. I can rest assured knowing that my taxes are done accurately.
What's great about it: TurboTax walks you through each tax topic
What's not so great: I love everything all it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Help me get the most by law!
on March 23, 2014
Posted by: AZarcher14
from Mesa, AZ
Works great, I have collected all the info before, and paid some one to do what I did at home.
What's great about it: Items were explained as to what was required.
What's not so great: Kind of a long process, but I was a first time user.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Walt Henry Turbo Review
on March 23, 2014
Posted by: Walthenry
from Bella Vista, Arkansas
I don't understand the surprise filing fees at the very end!!!
What's great about it: Easy to follow.
What's not so great: surprise fees at end for filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but some annoyances
on March 23, 2014
Posted by: Txpyer2000
from Vermont
First time using the downloaded software version. Overall a good experience, and easy to move between step by step and worksheets. Hated the continuous need to update the software. The software missed some mistakes that I had to catch (i.e. missing a whole section), so my confidence is lower this year than last.
What's great about it: Ability to go from worksheets to questions, step by step is mostly good
What's not so great: annoying updates required right at the second of transmitting returns, confidence issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The road to Easy Street
on March 23, 2014
Posted by: Buffenuff
from Gardner, Ks
Thank you for making a product that is so simple and easy to understand. I think my whole family will be able to easily use this product even my 76 year young mother it is great !
What's great about it: simple and easy to understand
What's not so great: nothing ...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Some pluses compared to last year.
on March 23, 2014
Posted by: robrosie
from Salem, OR
Have been using Turbo Tax for several years and I note the improvements you have made.
What's great about it: Clairity of information provided, inclusive easy use guide.
What's not so great: Having to answer the same questions when I needed to go back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 23, 2014
Posted by: davec74
from Richmond, TX
I have used the online version for many years. This year, I needed to upgrade to Home and Business and it is not nearly as easy to navigate as in the other versions. Also, I got stuck in a script error when it came to editing downloaded financial institution information. Your reps were moderately helpful and I had to get a downloaded version because they couldn't get the online version to work.
What's great about it: accurate and quick
What's not so great: not as intuitive as it should be
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Taxes
on March 23, 2014
Posted by: IowaJerry
from Cedar Rapids, IA
I have a small woodworking business and use Quick Books for the business. Preparing the business part of the process could not be easier. I have been using Turbo Tax for many years without any problems. The electronic filing process is great.
What's great about it: Very Thorough and walks you through step by step. Interview process is very easy to follow.
What's not so great: None to speak of.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com