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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
As easy as my last time working with a CPA
on April 10, 2014
Posted by: WindRiver1
This is first year with Turbotax so had a little learning curve to get over. After that it came about as easy as talking to my CPA when I did my taxes one on one with him. I actually reran last years taxes, which had been done by a CPA, with Turbotax and came out with almost identical results. The one difference was Turbotax came up with one deduction of $300 that the CPA had missed. I also found it very reassuring to be able an go back if I had last minute doubts and verify that I had covered everything.
What's great about it: Very User friendly
What's not so great: No tax estimates forms for State.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 10, 2014
Posted by: 111usa111
as a retired tax professional I found the program to be very time consuming until I figured you could navigate using forms, then it was slick and easy.
What's great about it: fairly clear
What's not so great: step by step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well done with a few tech glitches
on April 10, 2014
Posted by: EricBSTL
It's a shame about the difficulty in getting TurboTax to install on some computers. I tried two different desktops and neither would load. One was running XP, the other Vista. It was only when I installed to my laptop that I got it working. Once it was installed, it worked fine.
So, the caveat here is to remember that the program might not install on every machine. Other than that, I really liked the walkthrough. It made me a lot less fearful of taking incorrect expense deductions. And, it figured out that my wife and my standard deduction was a better bet than our itemized deductions.
What's great about it: Great walkthrough on deductible business expenses
What's not so great: Would not load on two of my computers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making complexity Easy
on April 10, 2014
Posted by: RickyE
TurboTax makes completing my tax return manageable. We have rental property, a home office; retirement, IRAs, and consulting incomes that combine to make a very complex return. I sleep well at night knowing that TurboTax is looking over my shoulder as I complets my returns
What's great about it: the software makes negotiating a very complex series of tax area both individually simple but also internally consistent
What's not so great: Tax codes are way too complex for anyone other than an IRS accountant. Some questions from TurboTax are beyond the aver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Review
on April 10, 2014
Posted by: CopDoc
I have used it for years with satisfaction. A glitch pops upfrom now and then buy this is rare.
What's great about it: Clear andorganized in most ares.
What's not so great: Confusing at times related to retirement funds and investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems with revised information from K-1forms
on April 10, 2014
Posted by: Thedudefrommn
Did not recognize changes I made in K-1 information after my initial entries, and consequently displayed "errors"which wouldn't allow me to e-file.
Should offer the option to ignore errors. I believe the older version did that. I liked that better.
Should offer the option to ignore errors. I believe the older version did that. I liked that better.
What's great about it: Good updates; produces accurate results.
What's not so great: Navigation issues: too many repetitive steps.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straightforward entries.
on April 10, 2014
Posted by: Franklin2016
Transferring the entries of the previous year saves time and is important in actually seeing how your finances have impacted your current tax year.
What's great about it: The questions were easy to understand.
What's not so great: In the review section, sometimes after making the corrections they would not change.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great software
on April 10, 2014
Posted by: rossjuan
cant think of what to improve. it's very easy to use as is.
What's great about it: easy to use, accurate, thoughtful!
Written by a customer while visiting turbotax.intuit.com