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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
What a relief easily done
on March 23, 2014
Posted by: 2Bellas
from California
I have used Turbo tax for 3 years now as I mainly know my deductions and it has saved me paying an accountant which was becoming more and more expensive each year.
What's great about it: Easy walk through and rechecking every step of the way
What's not so great: None so far and I have used Turbo tax for 3 years now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: Maeann
from Texas
Problem with application going in and out when using.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Statutory Employee Status
on March 23, 2014
Posted by: DAC77
from Marshall, TX
see above
What's not so great: I will list my truck twice and I have to go in an delete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Much better telephone support this year than last!
on March 23, 2014
Posted by: 1971Paco
from Minnesota
Last year every time I needed telephone support I was on the phone interminably! I said so in my review. Had far less need to call this year but no wait time lasted longer than a few minutes before I was able to talk with a live person. Good job, TurboTax!!
What's great about it: see review
What's not so great: non really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid product
on March 23, 2014
Posted by: jedbutler
from Dayton, OH
Everything was great but I felt like the business section was the greatest. It felt like the explanations for where to put expenses were lacking and when I input certain things (such as home business, amortize option, etc) that it didn't properly account for my inputs and still had me input things I didn't need to during the error check. Last of all the state portion had an error for the state of OH! It asked me a question at one point (dealing with percentage of federal student loan tax deduction in my wife's name) but didn't give a place to input the answer!
Overall still a great product and couldn't have done my taxes without it (which is sad our tax law is so complicated). Oh and I also wish it would recognize the scroll wheel on my mouse.
What's great about it: Everything not in con's
What's not so great: some aspects of business and state (OH)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2013
on March 23, 2014
Posted by: Tulah777
from Gray, KY
I did not need forms that were transferred from the prior year and it was a hassle for me to search for a way to delete. Just simplify this process.
What's great about it: ease
What's not so great: ability to delete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some ups and downs
on March 23, 2014
Posted by: Dfornstr
from Pinedale, Wyoming
Previously I didn't experience any problems with downloading and entry of Scottrade information but this year there was some entry that seemed to duplicate what could have been entered directly from Scottrade Down load
What's great about it: Transferring information from last yeaar
What's not so great: Had difficulty with K-1 entries for securities
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Charged Return Filing
on March 23, 2014
Posted by: BruceD64
from Beverly, MA
I love using Turbo tax and look forward to it each year. I used to prepare my taxes manually, but this software prevents addition and subtraction errors, and calls your attention to special life situations to get the most for your refund.
What's great about it: Love the walk through version of software with option to edit sections you wished to.
What's not so great: We had issues with the Disk we purchased, but your online help was able to send us a version we could use.
Written by a customer while visiting turbotax.intuit.com