turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Quick and Easy
on March 23, 2014
Posted by: olsonsd1
from Gainesvilee, VA
This is a really great product! I use it every yr
What's great about it: I got it done in a few hours
What's not so great: still needs some better explanations of what things mean
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Once again, TurboTax Does the Job
on March 23, 2014
Posted by: tdmaymac
from Avon, MA
I've used Turbotax (formerly Macintax) for over a decade. It's never failed to address every detail of my somewhat complicated tax return requirements (my wife is a self-employed artist). Each year, I feel the product has been improved over the prior year. Thanks, Intuit, for growing with my needs over the years.
What's great about it: Integration of Small Business into Personal Return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy!
on March 23, 2014
Posted by: shalegal97
from Denver, CO
Special stock situations arising from employer stocks seemed easier to handle this year, because the examples given were much clearer.
Download from websites was pretty good, only had one problem with employer W2.
Really liked ability to jump around as needed.
Have been a satisfied user for nearly 20 years!
What's great about it: Improved Employer stock handling
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Expect the best
on March 23, 2014
Posted by: ChiefGregUSN
from Bradenton, FL
When you Expect the Best, and go with the best, You get the Best results.
What's great about it: accept nothing but the best
What's not so great: Every thing went well there are no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
review
on March 23, 2014
Posted by: rob42
from Oakland, AR
Very helpful and easy to follow
What's great about it: Step-by-step guidance
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 23, 2014
Posted by: Josh978
from Richmond VA
Very good. Somewhat complicated, but not bad. Much better than going to a tax service.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Not Rocket Science
on March 23, 2014
Posted by: JChoroba
from Canton, Michigan
Overall, very good and easy to understand. There are a few items that come up during error checking that should have been automatically entered but were not. Also, why is there a difference between no entry and zero dollars entry? Lastly, a few things pop up as not suited for e-file from the w-2. That should be eliminated by addressing that up front when entering W-2 information.
Overall, very good. I would recommend to others that I think have the basic common sense to follow the step-by-step guide.
What's great about it: Guide through the boxes of W-2, 1099's and 1098-T's, common sense questions.
What's not so great: Don't understand the difference of "blank" vs zero?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
First of 2 returns
on March 23, 2014
Posted by: RJGUtah
from SLC, UT
When I got an error it wasn't obvious or I was not directed how to correct it. So it took some time to figure it out.
It asked questions from 2012 return which was on my computer but I had to look through the return to answer them. It should have.
What's great about it: Good, too many questions but expected.
What's not so great: Errors and last year's return.
Written by a customer while visiting turbotax.intuit.com
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