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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 23, 2014
Posted by: Josh978
from Richmond VA
Very good. Somewhat complicated, but not bad. Much better than going to a tax service.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not Rocket Science
on March 23, 2014
Posted by: JChoroba
from Canton, Michigan
Overall, very good and easy to understand. There are a few items that come up during error checking that should have been automatically entered but were not. Also, why is there a difference between no entry and zero dollars entry? Lastly, a few things pop up as not suited for e-file from the w-2. That should be eliminated by addressing that up front when entering W-2 information.
Overall, very good. I would recommend to others that I think have the basic common sense to follow the step-by-step guide.
What's great about it: Guide through the boxes of W-2, 1099's and 1098-T's, common sense questions.
What's not so great: Don't understand the difference of "blank" vs zero?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First of 2 returns
on March 23, 2014
Posted by: RJGUtah
from SLC, UT
When I got an error it wasn't obvious or I was not directed how to correct it. So it took some time to figure it out.
It asked questions from 2012 return which was on my computer but I had to look through the return to answer them. It should have.
It asked questions from 2012 return which was on my computer but I had to look through the return to answer them. It should have.
What's great about it: Good, too many questions but expected.
What's not so great: Errors and last year's return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund
on March 23, 2014
Posted by: Barbemm
from Clark, New Jersey
Love using Turbo Tax for Home and Business. I have been using it for over 25 years and never have a problem. Simple, quick and easy to use. Thanks Turbo Tax.
What's great about it: Easy and fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: AND5975
from Omaha, NE
Overall, good. Multi year user but had to replace my old computer which crashed. It seems like you did not know my past information or history.
What's great about it: Easy to follow and enter needed information, move back and forth through sections.
What's not so great: Hard to find explanations or help when something needed clarified.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax review
on March 23, 2014
Posted by: aberpope
from MAINE
I would make the SEP-IRA area much easier to see and locate for those of us who are self-employed. Had to ask a lot of questions to figure it out.
Thanks!
What's great about it: Efficient, overall very well done
What's not so great: I would make it easier for self-employed to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got My Answers
on March 23, 2014
Posted by: MagaAmA
from NW, Iowa
The two representatives I was able to talk with were very helpful. The process is easy to navigate.
What's great about it: The assistance was personable, easier to find this year and due to my question they sent an Iowa Update & it worked.
What's not so great: The update should have had an explaination on how to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 23, 2014
Posted by: gilg
from Annandale, VA
Found errors in transferring data from drafts to final. difficult to correct errors. depreciation handling in sales report refused to accept my numbers taken from my tax records. It insisted on using a calculated value instead that was roughly $15000 higher than the depreciation I accumulated. I changed it when asked, but when checking all the data, the program changed it back to the calculated value.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com