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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
ONE MORE TIME!
on March 23, 2014
Posted by: TGAFARM
from CARMINE, TX
ONCE YOU GO TURBOTAX, YOU NEVER GO BACK!
What's great about it: ALWAYS KEEPS YOU ON TRACK
What's not so great: TAXES ARE OVERWHELMING ANYWAY
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good But......
on March 23, 2014
Posted by: Bill74
from Virginia
Working through TurboTax after several years, I generally like the product. The step-by-step questions go smoothly through the process. However, there were issues with non-resident DC filing where it said to print and mail, but actually that is not required -- in fact the TurboTax software did not create the DC form because it was not needed, but the instructions still said for me to print and file by mail.
Also, I have asked how do I print the page that I see on the screen? In working through several iterations of deductions, etc., I would like to print out some of the comparison pages that TurboTax shows on the computer screen, and I have to go through tedious screenshot-captures to do that. You should add a function to print the existing page to pdf or paper.
What's great about it: Walk through section questions are detailed and fairly good. Help Center has a lot of answers, but it is not timely.
What's not so great: Can not print the page I see while working on my return. Help answers not specific enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program
on March 23, 2014
Posted by: ncsparkle
from Aberdeen MD
Very impressed with this program, I have used other's but this one is always accurate
What's great about it: love the accuracy
What's not so great: don't like the fact it doesn't give an option to prefill such as with w2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made it all soooo easy!
on March 23, 2014
Posted by: lorilori1
from Midland TX
This year, again, Turbo Tax took the headache out of the income tax filing. The only thing which would make this chore easier is an overhaul of the tax codes.
What's great about it: Guided me through all possible deductons
What's not so great: Can't find faults
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
One more for the books!
on March 23, 2014
Posted by: morgansj
from Cumming, GA
This marks my 25th year of TurboTax. I can remember when it took a couple of hours to simply load the floppy disks! Now my whole return is done in less than 2 hours.
What's great about it: Easy to follow, allows for you to see errors and correct prior to completion
What's not so great: 5th year in a row that I miss the same check off and it catches in error review. Not sure why that happens.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, effective and efficient
on March 23, 2014
Posted by: markbewl
from Mission Texas
Product is easier and more intuitive based on previous years results. A definite plus. Time to completion from one year to next is now less than 40 minutes, including time to find w2's and interest 1099's
Why would anyone want to use anything else, and why are there companies that charge for this when this product does all the work when tax situations are easily identified and documented with this product without having to worry about it.
What's great about it: comprehensive
What's not so great: because of depth of investigation, seems long winded,
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Filing
on March 23, 2014
Posted by: robgin
from Portland, OR
Puzzled over how to get to ALL the FORMS. Found I had to click on a Form Icon, just clicking View Forms showed me only part of the forms and worksheets. I needed to find a worksheet and it took me a long time to find out how.
What's great about it: Generally easy to follow
What's not so great: 2013 I had problems with a duplicated interest entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 23, 2014
Posted by: eleeshafae
from newport news virginia
Ive been using Turbo tax for 4 years now and I like using it.. it is so easy to follow.
What's great about it: friendly user
What's not so great: there some stuff that i dont need
Written by a customer while visiting turbotax.intuit.com