turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Turbo Extreme
on April 10, 2014
Posted by: Uscasino12
Turbo Tax has gotten easier and easier! I finished all of my tax returns in one day!
What's great about it: Its just perfect to read and type!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 10, 2014
Posted by: opad
worked great, only problem was it imported data twice form brokerage account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Good and Bad
on April 10, 2014
Posted by: BRainy8
MT state tax portion was lacking. It didn't import much information from the Fed forms. Support for several pages was lacking. Several questions were unclear---again without "support" or "help" available for the pages---or explanations.
What's great about it: Seems to have been improved over last year. Clearer choices.
What's not so great: Sometimes the "back" button takes the customer too far back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
on April 10, 2014
Posted by: tiredfilerxxxx
I had to do estimated tax calculations outside the system, and could not print 1040 ES for 2014 with the amounts that were required.
What's not so great: Estimating future year taxes is difficult and confusing whiten there are significant changes in income anticipated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax takes SOME of the stress away.
on April 10, 2014
Posted by: Rocknut53
I have used TurboTax for years, for both personal and business taxes. I find it very user friendly and easy to find information relating to specific questions. Tax time is stressful, but Turbo Tax helps alleviate some of that stress.
What's great about it: Easy to use, good support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Very good....just one problem
on April 10, 2014
Posted by: sodbuster12
Had problem with Form 8829 worksheet. It showed a negative
income and incorrect % of business use of home office.
Don't understand how it got those items wrong either. Had to "google" the problem in order to resolve it.
What's great about it: thorough, precise
What's not so great: Form 8829 problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
poor help site, W2 management is worthless
on April 10, 2014
Posted by: Adamus
I had all my W2's except one. I tried to import it by using W2 management. Unfortunately, the site does not work unless you already have a W2 in hand to get the import code from. Without the import code you can't generate a W2. The W2 I needed was from the Kroger Company which allows imports. If I already had the W2 in my hand, I would not need W2 management. I tried to use the help forum and everyone else had the same problem with absolutely no help available. W2 express was worthless and so is W2 management. This makes turbo tax an inferior program for taxes. Hr block for me.
What's great about it: most of the program was helpful
What's not so great: W2 management is a joke, so is the health care at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very helpful
on April 10, 2014
Posted by: schmidty97
Have used turbo tax for several years and always been satisfied! Just for reference, we have a somewhat complicated tax setup. Have several misc 1099 incomes to report, 2 farm businesses, a beauty salon, residual income and 3 W-2 incomes to report. Turbo tax makes it easy to get all info in and in the right spots!
What's great about it: easy to understand, explains it all very clearly
Written by a customer while visiting turbotax.intuit.com
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