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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
The BEST EVER!!!
on March 23, 2014
Posted by: DJNaz
The is the NUMBER ONE Tax Software; PERIOD!!!
What's great about it: Clean GUI, smooth menu progressions and extremely easy to follow!
What's not so great: None!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 23, 2014
Posted by: Spikeatwork
from Springfield, OR
helps to figure out the business end, and the tuition deductions
What's great about it: Easy to use,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2014
Posted by: Jjolly916
from charlotte, NC
would like to compare exact entries from previous year, maybe split screen option to prevent having to go back through previous year--very time consuming and headachy. We will use Turbo tax again next year but hop improvements will be made. It took us three days to complete the federal and state returns even though we had already compiled data.
What's great about it: step by step, can go back easily
What's not so great: explanations need more examples, wording is legalistic rather than user friendly to common man
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Filing
on March 23, 2014
Posted by: Maggie1356
from Montrose, CO
Not as easy to understand this year more simple language needed and explain at end which pages needed to send.
What's great about it: Laid out for easy access
What's not so great: Some headings are misleading and confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT FORMAT
on March 23, 2014
Posted by: CHUCKLIN
from PARKVILLE, MARYLAND
USED FOR SEVERAL YEARS NOW AND HAVE NEVER HAD ANY KIND OF PROBLEMS. HELPS KEEP PAPER WORK STRAIGHT FOR NEXT YEAR SO IT'S A BREEZE WHEN FILLING OUT.
What's great about it: ASKED EVCERY QUEATION NEEDED
What's not so great: DON'T KNOW OF ANY.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Experience
on March 23, 2014
Posted by: Dreambuilder
from California
I've been using TurboTax for more than 10 years. But this time it took me many hours to resolve installation problems for 2013 version! - Bad systems test and quality control before GA!
Fewer or missing help details on various questions when dealing with college grants, scholarships, summer internship, term-time jobs, work study, and what information a college student should keep for tax purpose.
What's great about it: Still a trusted and convenient tool for tax return.
What's not so great: Quality and user-friendliness seem decreasing year over year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Walking through tough situations
on March 23, 2014
Posted by: FaerieRose
from Fort Collins, CO
Thanks for the guidance! Knowing that I could walk through the interview process helps.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
3rd year review
on March 23, 2014
Posted by: rbaker10
from Terre Haute, IN
This is the third year in a row the package has charged me full price for the "FREE" state refund. I will not be renewing my subscription!!
What's not so great: Charged again for the "FREE" state e-file
Written by a customer while visiting turbotax.intuit.com