turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
THANK YOU!
on March 23, 2014
Posted by: SteffT
from Helena, MT
This is a great product. It helped and gave me a bit more security. I have struggled to trust some of the people who have done my taxes and this year with TurboTax's help found a big mistake that many had made! It was great and easy to follow, thanks so much!
What's great about it: easy, clear directions
What's not so great: not much... sometimes a little confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Taxes ate my lunch
on March 23, 2014
Posted by: Kimaflyboy
from Kentucky
Not sure if Turbo Tax really helped. Looked to me like I got taxed to the MAX.
What's great about it: Turbo Tax was easy
What's not so great: Uncle Sam wants ALL my money and then some!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Family return
on March 23, 2014
Posted by: oldmancurtis
from La Habra, CA
I enjoy turbo tax because I am able to purchase the program and take care of not only my wife's home business but my whole family's returns.
What's great about it: Easy to use and takes care of the whole family
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
No More Tears Filing Taxes!!!!
on March 23, 2014
Posted by: JNC1580
from Pasadena, CA
Been a loyal user of Turbo Tax and it does not disappoint.
What's great about it: Very user-friendly; when I was in doubt, "Help Center" was very helpful - it provided answers to all my queries.
What's not so great: None: This software just rocks!!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax Handles Everything
on March 23, 2014
Posted by: Dynomonte
from Palo Alto, Ca
Turbo tax remembers my depreciation schedules and automatically transfers them from the last year. This is invaluable for handling my real estate. It also automatically figures the AMT differences and the state differences in handling depreciation. It handles all aspects of my wife's business. The dreaded K-1s are handled with ease - you just type in the entries line by line and TurboTax figures out where to insert them into your return. It provides comparisons with previous years. It even told me how to handle a situation where my brokerage house failed to provide me with a 1099-R. I have never found a situation that TurboTax failed to handle.
What's great about it: TurboTax handles all my real estate, my wife's shop, and our stocks, not to mention the dreadful K-1s
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Does It
on March 23, 2014
Posted by: FreehandSignMan
from San Diego, CA
I've used TurboTax to manage my tax returns since 2007. Each year the software appears easier and more intuitive to use. I have nothing but positive feedback in using TurboTax to process my tax returns over the years.
What's great about it: Simple, Straight Forward and Easy to Understand
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good job
on March 23, 2014
Posted by: geekspeaker
I always used Turbo Tax so I cannot compare it to the others. I do find it relatively fast and mostly easy to use. With my level of form 1040, it is easy to get lost on what they mean by certain terms. but any mistakes can be corrected. Like most other stuff in life, I think you have to not be in too much in a hurry, review, review and review before you hit send. Correcting what the IRS thinks was a mistake is hard enough, no sense making one on purpose because you are in a hurry.
What's great about it: Its getting easier to review last year's return to do this year's
What's not so great: It kept creating spare forms and then said they was an error on them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy as clicking a mouse
on March 23, 2014
Posted by: JohnnyBA
from Providence RI
I have been using TT for 10 years and I find it easy and reliable. I recommend it to anyone who has more than an EZ tax return to file. It has helped me find deductions I never knew I had coming back to me.
What's great about it: simple and easy to follow, walks you through every area.
Written by a customer while visiting turbotax.intuit.com
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