Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
I found Turbo Tax to be relatively easy to follow.
on March 23, 2014
Posted by: nomoneymama
from Woodland Township, NJ
TT walked me through the process in a smooth way, checking for accuracy and providing options for questions/advice. It is a much easier way to handle something that is tedious -- especially at the price of the program compared to seeing a tax specialist (some of whom are no more special than I -- they just took a crash course!)
What's great about it: comfort of my own home
What's not so great: when entering medical I didn't know ahead of time I would need to separate prescription from doctors, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still fans
on March 24, 2014
Posted by: Phoenicians
from Phoenix AZ
We've used Turbo Tax for years, but have the added stress of filing small business taxes for the first time this year. Turbo Tax still made it easy--I feel confident it was done right, and for a fraction of what we could have paid!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
relieved to be done!
on March 24, 2014
Posted by: HOLLYF
I would love not to have to answer the home office questions every time I go back to that section--any chance TT could remember that info?
What's great about it: moving between forms and step-by-step
What's not so great: having to fill info in again and again revisiting sections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good yet have a room for improvement
on March 24, 2014
Posted by: Lera2001
from San Jose CA
In general, the program is good and convenient. Yet, I would recommend to add the feature to enable programming prepayments for Federal tax for the next year. I saw this feature only for the state tax.
What's great about it: smart and convenient
What's not so great: lacks a feature to program Federal tax prepayment for the next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but difficult
on March 24, 2014
Posted by: alex111111
from Sacramento
Entering info was easy. The questions are complete. Just get together all my w2's et cetera and fill in the blanks. The program seems very complete. However --- I had to go back to change an entry. It was difficult to find this specific entry. Finally I went to the forms section to locate the entry line. ----- and I found the charitable contributions section to be terrible. It now asks me to list every individual item, shirt by shirt, pants by pants, each individual item at a time. No way am I going to do that, I have a list of everything if I am ever audited. It would take me an excessive amount of time to use this 'charitable contributions' list. They have turned an easy-to-use section into he-l -- I finally gave up and possibly gave up deductions too. This alone makes me question buying Tubo Tax next year.
What's great about it: ease of entry of information
What's not so great: difficult to go back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on March 24, 2014
Posted by: jwnice
from Brightwood, Oregon
This is an extremely easy to use tax preparation software. It will walk you through step-by-step and ask about things that you are likely to overlook or forget. Highly recommended
What's great about it: Easy to use
What's not so great: Have not found any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 24, 2014
Posted by: vickyw
from dallas tx
I have used Turbo Tax for several years, it seems to be easier every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 24, 2014
Posted by: wizmo
from Naples, FL
To much information required that is not generally necessary to the average tax payer. Need a short form turbo tax for uncomplicated tax returns. You need to follow the approved tax form numbers in order to understand what it is you want to be reviewed.
What's not so great: difficult to use for older adults
Written by a customer while visiting turbotax.intuit.com