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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Failed to file electronically
on March 24, 2014
Posted by: firstproblem
from IN
I have used TurboTax for years with no problems. This time when I tried to e-file, both Federal and State returns were rejected twice. The second time I used AGI from prior year, which was correct (as I called IRS to verify). I had to file by mail anyway. Never had this problem before.
But the program was easy to use as before. Perhaps when I file another return I will be as satisfied as I had been in the past.
What's great about it: easy return preparation
What's not so great: tried to efile -- rejected twice, so had to mail anyway. State e-file fee was just added expense with no results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for pastors
on March 24, 2014
Posted by: PastorDaveh
from Olympia, WA
As a pastor, I have different filing requirements and turbo tax is a great tool to help me get through everything fast! I love that it walks me through step by step and also gives me protection against an audit some day!
What's great about it: As a pastor, I have different filing requirements and turbo tax is a great tool to help me get through everything fast!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on March 24, 2014
Posted by: yardman2
from memphis, TN
I continue to use this program year after year and they keep making it easier to use. Why pay a professional when you can do it on your on with this program. I plan to continue to use for my personal taxes in future years.
What's great about it: Very simple and very easy to follow from start to finish
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 24, 2014
Posted by: Basilplace
from Cleveland,TN
We've used TurboTax for many years and would not think of another way of filing our return. The Business portion has been a great help for Betty's self-employed business return. Step by step is reassuring for making sure nothing is overlooked.
What's great about it: Trustworthy method for filing our business and home return
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Preparation Made Easy
on March 24, 2014
Posted by: bjsail
from Greenlawn
A terrific and easy to use program. I have a fairly complicated return and the program took me through it step by step with clear explanations when needed
What's great about it: Very easy to use and very clear instructions
What's not so great: not easy to go back to specific section to correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
SOME CUMBERSOME INPUT AREAS
on March 24, 2014
Posted by: CPAGEORGE
from FAIRMONT WV
INPUT WOULD BE MUCH QUICKER FOR AREAS LIKE MULTIPLE DIVIDEND SOURCES IF THEY COULD BE ENTERED ON A COLUMNAR SPREADSHEET RATHER THAN INDIVIDUAL WORKSHEETS FOR EACH ITEM -- SAME FOR INTEREST SOURCES. I WAS IMPRESSED BY ATTENTION TO DETAIL.
What's great about it: VERY THOROUGH AND COMPLETE
What's not so great: SLOW INPUT FORMAT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy, Breezy!
on March 24, 2014
Posted by: Revrogers1
from Vassalboro, ME
As a non profit group/church the error check needs to be tweeked. We do not withhold anything for our pastor as he files self-employed and takes care of his own taxes.
What's great about it: Quick, easy to complete.
What's not so great: Error review for church/nonprofit needs work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, fast filing
on March 24, 2014
Posted by: RevRon86
from Glendale, AZ
TurboTax has saved my thousands of dollars over the years by enabling me to do my own taxes.
What's great about it: Ease of use
What's not so great: Had to wait for federal government forms to be released
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com