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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Software
on March 24, 2014
Posted by: browndaleboy
from NE PA
Certainly beats trying to navigate the paper monster that the IRS created.
What's great about it: easy to use and navigate, thorough
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've used Turbo Tax for about 20 years.
on March 24, 2014
Posted by: JanetF
from Iowa
I have used Turbo Tax for years now and I really like the program.
This year, however, I (along with others) found a problem with the State of Iowa program. Blank lines were inserted in the Interest and Dividend forms. The work around was to place an x in each empty line. I hope, however, that this doesn't happen again next year.
Also, I couldn't imagine why I wasn't paying any taxes on over $11,000 of income. Finally I found the Qualified Dividends and Capital Gain Tax Worksheet on the IRS website and worked through that. If the program had included that it would have saved me a sleepless night.
What's great about it: Intuitive and fairly easy to use.
What's not so great: Problem with the State of Iowa taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confused
on March 24, 2014
Posted by: flagstick
from San Diego
I felt this year like I was not saving money by using TurboTax software. The question/answer format is very helpful but this years questions didn't make sense or didn't help. It left me
at dead ends in some sections, the help section didn't clear it
up or explain the confusion. Overall, this year wasn't as helpful as prior years.
at dead ends in some sections, the help section didn't clear it
up or explain the confusion. Overall, this year wasn't as helpful as prior years.
What's great about it: Allows me to do my own taxes without reading tons of laws.
What's not so great: I've used TurboTax for 6 years, this year was the least helpful. It was very confusing, not the normal explanations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is good
on March 24, 2014
Posted by: DBJ2014
from CA
Have used TT for the 6th yr will use it net yr
What's great about it: The assistance
What's not so great: not much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
relatively simple
on March 24, 2014
Posted by: headgardener
from Hilton Head, SC
I have enjoyed working with turbo tax for many years. For some reason the system would not download last years return. When I tried to start over to do it, the system would not let me go back to that screen so I could maybe start over. That part missing slowed down my doing the return quite a bit.
Many of the learn more options would not produce anything.
Many of the learn more options would not produce anything.
What's great about it: turbo knows where to put my importated information
What's not so great: turbo would not download my 2012 records for comparison
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool - even if I still owed a lot of $
on March 24, 2014
Posted by: nobackhand
from Raleigh, NC
With multiple schedules, my return can be complicated. With Turbo Tax, even a technological troglodyte like myself was able to complete an accurate return with little difficulty. (You still have to gather the info - but without TT - I'd have little chance of getting it right.)
What's great about it: inport data from investment income a huge plus.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straight to the Bank
on March 24, 2014
Posted by: erreagan
from Bryan, TX
Everything works so smoothly. Use TurboTax every year
What's great about it: Ease of preparation
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fed okay, state had problems
on March 24, 2014
Posted by: Paulhue
from Cedar Rapids, Iowa
Turbo Tax worked well, like always with the Fed return and filing. I have a home business so help is much appreciated. However, the state tax part (for Iowa) had a couple of bugs in it, which wouldn't allow me to continue. The information was in the file, but it wouldn't allow me to 'continue' because of an endless loop of asking to fill a box, then adding another box, etc. Finally, I went back to the main menu, skipped the section, and finished okay.
What's great about it: it was a bit changed from last year in organization, but once I figured that out fed was okay and easy to do
What's not so great: My state, Iowa, taxes had a couple of endless loops that would not allow me to finish the taxes.
Written by a customer while visiting turbotax.intuit.com