Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Software
on March 24, 2014
Posted by: 484South
I've been using TurboTax for over 20 years. I have never had a problem with it and it always adds new features before you even think about them. It's always easy to update forms too.
What's great about it: Easy to use, easy to understand, easy to file
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax has struck rock bottom
on March 24, 2014
Posted by: rcs74
State forms don't import 1099-B data. Force you to complete most lines manually, the charges you for an efile it won't submit.
What's not so great: state returns incomplete, full or errors and charge for non-efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Does It
on March 24, 2014
Posted by: videobill
I have used Turbo Tax for at least 6 years now. I like the peace of mind that it gets done right and relatively easy.
What's great about it: Good guidance, clear process
What's not so great: Don't see return until complete?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Uncle Sam takes too much
on March 24, 2014
Posted by: Weisthor
I thought Turbo Tax was very well thought out, and easy to navigate. I just thought of something. I had a individual try to pick my front motorcycle wheel lock, and my key would not work. I had a hard time getting Turbo Tax to reflect the casualty damages when I typed it in. However the corrections in the review section helped me to eventually realize I had to subtract the damage from the fair market value. Compared with previous years I thought the new turbo tax was very easy to figure out.
What's great about it: I like the fact that Turbo Tax review was easier to make corrections than in previous years
What's not so great: I liked Turbo Tax this year and can't really identify any gripes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
home & business
on March 24, 2014
Posted by: Heyouz
Better than my experience last year when I selected the on-line version. Before that, I previously always bought the CD and did so this year.
What's great about it: I like being able to see last year's details.
What's not so great: I found it difficult to decide what some instructions referred to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2014
Posted by: Nickallday
Thank you - Turbo did a great job, thorough yet easy.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
cost vs ease
on March 24, 2014
Posted by: oradel3000
The cost and time effort using turbotax is as high or higher as an accountant. If you are doing your income taxes yourself for the first time as I am it takes longer than seeing your accountant and having them do it.
What's great about it: do it yourself teaches tax process
What's not so great: its cheaper with an accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product,
on March 24, 2014
Posted by: Yanez
Is so easy with TurboTax that I did not have to pay an accountant to do them for me. TurboTax keep up the good work.
What's great about it: none
What's not so great: none
Written by a customer while visiting turbotax.intuit.com