Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Software
on March 24, 2014
Posted by: 484South
from Baton Rouge, LA
I've been using TurboTax for over 20 years. I have never had a problem with it and it always adds new features before you even think about them. It's always easy to update forms too.
What's great about it: Easy to use, easy to understand, easy to file
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax has struck rock bottom
on March 24, 2014
Posted by: rcs74
from Mississippi
State forms don't import 1099-B data. Force you to complete most lines manually, the charges you for an efile it won't submit.
What's not so great: state returns incomplete, full or errors and charge for non-efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Does It
on March 24, 2014
Posted by: videobill
from Minneapolis MN
I have used Turbo Tax for at least 6 years now. I like the peace of mind that it gets done right and relatively easy.
What's great about it: Good guidance, clear process
What's not so great: Don't see return until complete?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Uncle Sam takes too much
on March 24, 2014
Posted by: Weisthor
from Alexandria VA
I thought Turbo Tax was very well thought out, and easy to navigate. I just thought of something. I had a individual try to pick my front motorcycle wheel lock, and my key would not work. I had a hard time getting Turbo Tax to reflect the casualty damages when I typed it in. However the corrections in the review section helped me to eventually realize I had to subtract the damage from the fair market value. Compared with previous years I thought the new turbo tax was very easy to figure out.
What's great about it: I like the fact that Turbo Tax review was easier to make corrections than in previous years
What's not so great: I liked Turbo Tax this year and can't really identify any gripes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
home & business
on March 24, 2014
Posted by: Heyouz
from Rowlett, TX
Better than my experience last year when I selected the on-line version. Before that, I previously always bought the CD and did so this year.
What's great about it: I like being able to see last year's details.
What's not so great: I found it difficult to decide what some instructions referred to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2014
Posted by: Nickallday
from San Francisco, CA
Thank you - Turbo did a great job, thorough yet easy.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
cost vs ease
on March 24, 2014
Posted by: oradel3000
from somewhere NY
The cost and time effort using turbotax is as high or higher as an accountant. If you are doing your income taxes yourself for the first time as I am it takes longer than seeing your accountant and having them do it.
What's great about it: do it yourself teaches tax process
What's not so great: its cheaper with an accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product,
on March 24, 2014
Posted by: Yanez
from Miiami, Florida
Is so easy with TurboTax that I did not have to pay an accountant to do them for me. TurboTax keep up the good work.
What's great about it: none
What's not so great: none
Written by a customer while visiting turbotax.intuit.com