Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Use of TurboTax for 2013 Taxes
on March 25, 2014
Posted by: BobLewsen
from Centerville, MA
I very much like the Turbo Tax and have used it since the 1990s. I do and will recommend it to others. Thank you for your support.
What's great about it: Very quick
What's not so great: Hard to find an answer unless you have the precise "key word".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A Bit Confused
on March 25, 2014
Posted by: BrooklynUser
from Brooklyn NY
Had one place where the program was too confusing and could not bypass it. Also, not sure I entered royalties correctly because could be entered in two places. Not enough clarification on which place they should go.
What's great about it: It works through every possible means for saving money
What's not so great: Some categories are not clearly defined
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on March 25, 2014
Posted by: VegaMan383
from Hudsonville, Michigan
Overall I have used turbo tax for the past 5 years or so, never a problem and makes bookeeping a breeze.
What's great about it: ease of use, remembers last years
What's not so great: some fields didnt carry over, Minor stuff
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good product
on March 25, 2014
Posted by: ken116
from florida
overall a very good product. I use it for one complex and two simpler returns for my kids. I am quite happy with it.
What's great about it: very efficient; download link to broker is great
What's not so great: going back over things forces re-entries
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great as usual, but I had to help it a little
on March 25, 2014
Posted by: ErinBS
from Fort Lauderdale, FL
I had to type in "moving expenses" to get it to get to that point. It knew I had sold a house and never asked me about moving.
What's great about it: Great for the basics and schedule C, etc. as usual
What's not so great: I had to help it along with more complex issues like moving expenses, etc.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 25, 2014
Posted by: GARLYN
from herndon, va
This was the first year I have had trouble with Turbotax. Schedules were changed without my input, schedules were deleted, Schedule C was duplicated, causing a gross overstatement of taxes due. I had to have a Geek technician come to the house to get the program loaded and working (the attempt to download a copy of the 2013 program was not successful). i have a Windows XP verson you may no longer support. I would like to know whether I can expect the same problems next year (I have an annual "buy" order for Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I can count on TurboTax every time
on March 25, 2014
Posted by: jericof
from Mooresville, IN
It has been a pleasure to use your help and assistance in the past 3 or 4 years. Thanks for making it easier to file our tax returns.
What's great about it: Cmplete knowledge of the tax world
What's not so great: I don't think you "TurboTax" have any "cons"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on March 25, 2014
Posted by: Manse
Best tool I have ever used, would not want to try anything different. Have been a Quicken user for many years.
What's great about it: Easy to use, always up-to-date, incorporates prior data
What's not so great: Tax work is not very exciting
Written by a customer while visiting turbotax.intuit.com