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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Why the registration
on April 9, 2014
Posted by: CindiMW
Not happy that I have to register to file. I rather not give out any information. Read all the forums, many suggest that it was error caused by registration, unlike what turbo tax told me. Once I registered it transmitted!
What's not so great: Will not file until you register
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wishing4arefund
on April 9, 2014
Posted by: plainoldjoe
Used TT many times. Makes completing returns and filing simple. Navigation can be hard when searching for specific items. Also, printing at end of process is confusing - not sure when to print, especially if doing a state return too.
What's great about it: easy to use
What's not so great: can be hard to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS THE BEST
on April 9, 2014
Posted by: REVERENDMARY
I have been using Turbo Tax for over 10 years now. I think it is the best tax software out there. What I didn't like this year is that I ran into a small glitch that this day in age with technology should be resolvable.
I usually purchase Turbo Tax online. But this year I'm unemployed and money is tight. So I bought the CD version and put it on my Best Buy charge account. Even though I used Turbotax last year I was not able to import last year's return into this year's return. The software should allow me to be able to do that. For some reason when I did my taxes last year the file did not remain on my computer. If it is on a TurboTax server, I should be able to access it for the next several years.
What's great about it: I love most everything about Turbo Tax except for one feature. Easy to use....and I don't have to THINK too much!
What's not so great: If you want to use the online version one year and the CD version another year your old return info will not import!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First timer.
on April 9, 2014
Posted by: GranyT
Will use it again next year, with more confidence.
What's great about it: Fairly easy and intuitive.
What's not so great: A little intimidating, got confused a couple of times but found my way out of the maze ok.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 9, 2014
Posted by: Grammaweener
We have been using Turbotax for many years and will continue to use your software.
What's great about it: Great guidance through the entire process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 9, 2014
Posted by: norman117
It was easy to do. TurboTax walked me through every step and I appreciate all the detailed information that you could click on to see if you qualified for. Will continue to use this method of filing my federal and state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Challenging on state tax
on April 9, 2014
Posted by: ushmendra
The Federal part of the filing was pretty straightforward now that I have been doing this for several years but the State part had questions I would need a tax professional to answer. This left me feeling vulnerable. There were several references to going back to 2012 forms and pulling data.My 2012 filing either did not have those forms or had no entries there. Alternately, the program should have identified the forms and required fields and auto-updated them.
What's great about it: Federal part was pretty clear
What's not so great: references were made to 2012 forms that did not exist or should have been pulled automatically
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on April 9, 2014
Posted by: Coldwater
It's a good product. Have been using Turbo Tax ever since it came on the market. I would no longer attempt to complete my returns by hand. Had some problems with falsely identified errors on 1099 INT worksheets in the state return section. Instructions on completion of Schedule K-1 were not very clear. Had to take my best guess on some parts. Overall, I believe it's the best such product on the market and have no plans to change.
What's great about it: Walked me through. Transferred data from previous year.
What's not so great: Not real clear on Schedule K-1 instructions. Falsely indicated errors on 1099 INT worksheets.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com