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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
good product
on March 25, 2014
Posted by: ken116
from florida
overall a very good product. I use it for one complex and two simpler returns for my kids. I am quite happy with it.
What's great about it: very efficient; download link to broker is great
What's not so great: going back over things forces re-entries
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great as usual, but I had to help it a little
on March 25, 2014
Posted by: ErinBS
from Fort Lauderdale, FL
I had to type in "moving expenses" to get it to get to that point. It knew I had sold a house and never asked me about moving.
What's great about it: Great for the basics and schedule C, etc. as usual
What's not so great: I had to help it along with more complex issues like moving expenses, etc.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 25, 2014
Posted by: GARLYN
from herndon, va
This was the first year I have had trouble with Turbotax. Schedules were changed without my input, schedules were deleted, Schedule C was duplicated, causing a gross overstatement of taxes due. I had to have a Geek technician come to the house to get the program loaded and working (the attempt to download a copy of the 2013 program was not successful). i have a Windows XP verson you may no longer support. I would like to know whether I can expect the same problems next year (I have an annual "buy" order for Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I can count on TurboTax every time
on March 25, 2014
Posted by: jericof
from Mooresville, IN
It has been a pleasure to use your help and assistance in the past 3 or 4 years. Thanks for making it easier to file our tax returns.
What's great about it: Cmplete knowledge of the tax world
What's not so great: I don't think you "TurboTax" have any "cons"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on March 25, 2014
Posted by: Manse
Best tool I have ever used, would not want to try anything different. Have been a Quicken user for many years.
What's great about it: Easy to use, always up-to-date, incorporates prior data
What's not so great: Tax work is not very exciting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
printing difficulties
on March 25, 2014
Posted by: lnjudah
from washington state
Overall good, as usual for tax returns although this year it will not print my returns!
What's great about it: easy to use
What's not so great: will not print my return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 25, 2014
Posted by: penny28
from ohio
disappointed that turbotax did not complete all the forms for my state tax. I expect that service from you. also the program still has some confusing parts for small business that again, I expect them to be figured by the program and not so hard for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Time lSaver
on March 25, 2014
Posted by: Mercedes13
from Long Island, NY
I found it difficult to move into different schedules, i.e. Capital Gains and Losses when I had a carryover from 2012 and was never offered the option to review/consider it. The same applies to Sch C, I had expenses and was never considered even though I was working with the Home and Business Version. I had a minimum income but still had expenses. Again had to go into the form and fill it out on my own. It should always offer that option, "do you have any expenses related to the business?"
What's great about it: I hope it is accurate and uptodate on the law, it is easy to use, and fast.
What's not so great: It did not bring up last years info. even though I have been using it for at least 10 years.
Written by a customer while visiting turbotax.intuit.com