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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent
on March 25, 2014
Posted by: gar50
from NM
did not pull in self employed health insurance premium from federal into my NM state form
What's great about it: smooth, gets better every year
What's not so great: one glitch found this year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Kansas Return
on March 25, 2014
Posted by: jmil35
from Monument, CO
Kansas Form K-40 & Schedule S (Non-resident, Married Filing Jointly)
1. Initial Problem: None of the Federal data transferred to the Kansas forms. Resolved with a call to TTAX Tech Support (Delete state form and try again).
2. Calculations resulted in over $400 tax due. Failed to populate certain lines on Sch S, Part A. Had to manually enter Sch S, Part A, Line A24. This entry resulted in $0 tax liability (Correct because all Kansas income was non-taxable due to exemption for all Kansas income from trusts, estates, etc.(Kansas House Bill 2117, Section 12 -- Enacted 2012).
3. E-file failed on three trys, stating losses from rental realestate, trusts, estates, could not be a negative number. There was no entry, positive or negative, on Sch. S, Part A, line A6 on the first two E-file attempts. Third attempt included a positive number on line A6, but the rejection came back with the same solution suggested.
4. Contacted Kansas Department of Revenue support on the E-file problem. The entries were reviewed and deemed to be correct without an entry on A6 as there were no losses incurred. Recommended paper filing be mailed in.
1. Initial Problem: None of the Federal data transferred to the Kansas forms. Resolved with a call to TTAX Tech Support (Delete state form and try again).
2. Calculations resulted in over $400 tax due. Failed to populate certain lines on Sch S, Part A. Had to manually enter Sch S, Part A, Line A24. This entry resulted in $0 tax liability (Correct because all Kansas income was non-taxable due to exemption for all Kansas income from trusts, estates, etc.(Kansas House Bill 2117, Section 12 -- Enacted 2012).
3. E-file failed on three trys, stating losses from rental realestate, trusts, estates, could not be a negative number. There was no entry, positive or negative, on Sch. S, Part A, line A6 on the first two E-file attempts. Third attempt included a positive number on line A6, but the rejection came back with the same solution suggested.
4. Contacted Kansas Department of Revenue support on the E-file problem. The entries were reviewed and deemed to be correct without an entry on A6 as there were no losses incurred. Recommended paper filing be mailed in.
Conclusion: TTAX Kansas program is seriously flawed.
Refund for Kansas TTAX program and E-file would be appropriate and is requested.
Refund for Kansas TTAX program and E-file would be appropriate and is requested.
What's great about it: None
What's not so great: Program had several problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product!
on March 25, 2014
Posted by: JRL7
from Ohio
I've used the Turbo Tax software for several years, and I like the tax advisor's assistance through the tax preparation process.
What's great about it: Tax preparation advice and assistance
What's not so great: I do not have any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FOR OVER 20 YEARS - IT WORKS FOR ME
on March 25, 2014
Posted by: 90mac
from Santa Clarita Ca.
I have been using this product for over 20 years and have not had any problems.
TurboTax is easy to use and accurate.
I will continue to use TurboTax next year.
TurboTax is easy to use and accurate.
I will continue to use TurboTax next year.
What's great about it: Easy to follow.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
used for years
on March 25, 2014
Posted by: golfingone
from AZ
Business tax .. you need to have an understanding of business and taxes if you do this.. if not you will miss a lot of deductions.
What's great about it: straight forward with either forms or they walk you thru it.
What's not so great: really not for the average user. especial business taxes..
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy!
on March 25, 2014
Posted by: TAS0718
from Woodbridge, VA
This was my first time using Turbo Tax, and also my first time filing for my new business, so the step by step instructions made the process of doing my taxes almost pleasurable. The 'Explain This' clarification links were very helpful and explained in easy to understand language - with examples.
Needless to say, I will be using Turbo Tax again for filing next year!
Needless to say, I will be using Turbo Tax again for filing next year!
What's great about it: Step by Step instructions
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service Tool
on March 25, 2014
Posted by: ajassoc
from Tampa, Florida
I have used Turbo Tax for over ten years and have great confidence in the product. I used when in business and since retirement and wouldn't use anything else.
What's great about it: I like the ease of use for a regular person.
What's not so great: Getting more complicated each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax for me. ,
on March 25, 2014
Posted by: Grandmom21
from Georgia
I have used TurboTax for many years. I would not think of doing my taxes any other way.
What's great about it: easy to use
What's not so great: ??
Written by a customer while visiting turbotax.intuit.com