Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Peasy!
on March 25, 2014
Posted by: TAS0718
from Woodbridge, VA
This was my first time using Turbo Tax, and also my first time filing for my new business, so the step by step instructions made the process of doing my taxes almost pleasurable. The 'Explain This' clarification links were very helpful and explained in easy to understand language - with examples. Needless to say, I will be using Turbo Tax again for filing next year!
What's great about it: Step by Step instructions
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service Tool
on March 25, 2014
Posted by: ajassoc
from Tampa, Florida
I have used Turbo Tax for over ten years and have great confidence in the product. I used when in business and since retirement and wouldn't use anything else.
What's great about it: I like the ease of use for a regular person.
What's not so great: Getting more complicated each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax for me. ,
on March 25, 2014
Posted by: Grandmom21
from Georgia
I have used TurboTax for many years. I would not think of doing my taxes any other way.
What's great about it: easy to use
What's not so great: ??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplified the Complex
on March 25, 2014
Posted by: Billnetwrol
from Troy, Mi
With a simplified filing system all year long not warranting a programmatic systemic approach, the Business software make the tedium of year end reconciliation as painless as possible and hopefully satisfies all the IRS complexities.
What's great about it: Made Small Business filing easy
What's not so great: Differing prices store to store vs direct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like slicing pie
on March 25, 2014
Posted by: Triple7
from Annapolis, MD
Again after many successful tax returns using Ttax this year was also a success. Was able to complete the families' returns with ease and timeliness.
What's great about it: Quick and easy
What's not so great: nota
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super helpful
on March 25, 2014
Posted by: jpmlhrn
from Frederick, MD
This was a particularly challenging year tax-wise this was the first year in which approx half of our income was in the form of 1099, we were working from a home office and we moved this year. I contemplated going to an accountant but decided to give tubro tax a try primarily because USAA endorses you and I could access your sw through USAA. I ran into two central errors, one I just could not figure and the second (involving linking worksheet) did not work on the online interface. The turbo tax rep walked me through the entire return, including figuring out that the technical problem required that i download the desktop version and complete my return that way. I cannot say enough about how much I appreciate the great customer support.
What's great about it: Friendliness and Helpfulness
What's not so great: missing some of the sw capability on the web version
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not your best year
on March 25, 2014
Posted by: topgun54
from Perrysburg, OH
Would have been nice to have the IT SBD available electronically. it delayed by preparations by several days because I had to contact the State of Ohio.
What's great about it: Helpful hints were excellent
What's not so great: lack of IT SBD in software - no update
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
time saver
on March 25, 2014
Posted by: magoo1937
from kennewick, wa
fourth year with turbo tax. all with positive outcome.
What's great about it: fast convenient thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com